We are seeking an enthusiastic individual with strong multi-tasking skills and a passion for working with people. As a Guest Service Supervisor, you will play a key role in creating lasting positive memories by leading the Guest Service team to deliver outstanding customer service. You will be responsible for the guest service procedures of the hotel and ensure that front desk operations are handled consistently, accurately and efficiently.
Who We Are
We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work.
Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.
What You Will Be Doing
Training the guest service team to deliver exemplary guest service.
Supporting and training teammates on guest service procedures, financial control procedures and the telephone shop call program.
Assisting with the recruitment and selection process for Guest Service teammates.
Coordinating work schedules to ensure efficient operations and minimal guest disruption.
Continuously promoting, communicating, and embodying the RMC culture.
What We Offer
Competitive Wages
Paid Vacation and Sick time
Affordable Health, Dental and Vision
401(k) Retirement Plan with Company Contribution
Teammate Referral Program
Hotel Discount Program
Check-ins at 30, 60, and 90 Days
Career Growth Opportunities
Safe and Healthy Work Environment
Experience the difference of working with Raymond Management Company!
Check us out. Talk to our Teammates. Join our team.
www.raymondteam.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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