A friendly and passionate customer service work environment
Award winning Hilton property in the top 9% of all full service Hilton Hotels
Work a flexible schedule with possibilities of a 4 day work week
$250 annual retention incentive
$500 full-time and $250 part-time employee referral incentive
Public transportation provided by Chartwell Hospitality
Growth Opportunities with an expanding company
Travel on reduced room rates as an Employee Hilton Honors member
We offer full benefits to full time employees after 60 days of employment.
Medical
Dental
Vision
Life Insurance
Long and Short Term Disability
PTO
Vacation
7 Holidays
A perfect place for someone just like you.
What makes a workplace feel like home? It’s a place that brings out your best, every day. Because it makes you want to be better, every day. It’s a place where your strengths are appreciated. Where people welcome you as you are. And applaud you for where you’re going.
We invite you to search and apply for jobs at careers.chartwellhospitality.com
Immediate Supervisor
Guest Service Manager
Job Summary
Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions
Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
Familiar with property security and key control procedures, as well as, fire safety procedures.
Completes paperwork necessary for front desk operation.
Perform tasks assigned by Guest Service Manager or General Manager.
Necessary Skills and Attributes
Excellent verbal, comprehension, listening and problem solving skills
Adaptability
Report and accounting skills
Guest relation skills
Formal Education
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitality
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