Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course. We strive to enhance southern hospitality by taking care of our employees and guests.
Benefits
Hourly Position
Dependable schedule with opportunity for Overtime
Medical, Dental, Vision, 401(k) options
Employee Meal Program
Discounts on Golf, Tennis, Accommodations, Dining & More
Work in Paradise!
Summary
This position reports to the Accounts Receivable Manager and assists the Accounts Receivable Supervisor daily. The Guest & Member Billing position plays a vital role in supporting the A/R team and providing exceptional service to guest and members.
Expectations & Responsibilities
Answer daily incoming guest and member billing questions using Visual One and other internal systems to resolve inquires independently and expeditiously. Perform routine tasks with minimal supervision and assist with sorting and organizing outlet revenue tickets daily.
Assist A/R Supervisor and Manager on projects and other clerical and billing duties as assigned. Support the A/R Team when needed with organizing tickets and compiling large invoice packages to allow for swift invoicing of groups.
Assist with Governors Club member billing including: mailing monthly statements, reviewing and adjusting billing disputes, posting check payments and processing monthly credit card payments.
Provide exceptional customer service and professionalism to guests and resort employees.
Follow and support Resort Vision, Mission Statement and Core Values.
All other duties, as assigned
Qualifications
Excellent verbal and written communication with an emphasis on accuracy and clarity.
Visual One experience preferred.
Comfortable in adapting to evolving procedures, processes, and systems.
High School Diploma and would prefer accounting experience.
Customer service, phone skills and email proficiency
Essential Physical Requirements
Must be able to lift and carry up to 10 pounds across short-medium distance.
Ability to enter computer data and sit for 90% of the day. 10% bending over/stooping is required for filing, pulling invoices and tickets from files.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
Other details
Pay Type Hourly
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Kiawah Island, SC, USA
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Hospitality
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