FERMÀT enables eCommerce brands to transform clicks into conversions with highly-personalized , 1:1 dynamic shopping experiences.
We've raised $30M+ to date and are backed by Bain Capital Ventures, Greylock, and QED. Located in SF, NYC, Austin, and Bangalore, we're looking to expand our 35+ person team to build the future of eCommerce!
After recently announcing our $17M Series A, FERMÀT is scaling very quickly.
We are the only Consumer Journey Optimization Platform that turns clicks into conversions. Brands use us to create highly personalized shopping experiences optimized for conversion in under 5 minutes. This is changing the way businesses operate through a content-native shopping platform that empowers brands to drive strong conversions, run experiments with landing pages to improve KPIs, and streamline customer acquisition.
Role Overview:
As a Growth Manager at FERMAT, you will play a crucial role in driving the adoption and growth of our automation solutions through strategic experimentation and innovation. Your primary focus will be on developing strong relationships with our clients and helping them realize the full potential of FERMAT. You will leverage your technical expertise, strategic thinking, and communication skills to ensure clients quickly see the value of our products and continue to scale their usage. This role requires a proactive approach to reporting on ROI, sharing best practices, and collaborating with internal teams to support product adoption. You will also have the opportunity to travel for in-person client meetings to strengthen relationships and support account growth.
Responsibilities:
Develop a deep technical understanding of FERMAT to effectively communicate its value and benefits to customers
Devote 50% of your efforts to account development, helping customers realize the positive impacts of FERMAT automation on their business
Facilitate customers in quickly realizing the value of FERMAT and support them in scaling their usage and investment in the product
Proactively report on return on investment (ROI) and the impact of FERMAT, managing communications across the stakeholder base
Share tips and best practices on how other businesses successfully leverage FERMAT across their teams, highlighting the outcomes achieved
Collaborate with internal product, sales, and engineering teams to drive the adoption and growth of FERMAT
Allocate up to 20% of your time traveling for in-person client meetings to strengthen relationships and support account growth
Qualifications:
3+ years of experience with a focus on strategy and operations
Strong performance analytics background and experience in multi-threaded account management
Track record of successfully onboarding accounts and maintaining high customer satisfaction
Self-starter with a strong desire to learn and grow
Proven ability to handle executive communications and manage multiple accounts
Strong background in client communications, capable of engaging with stakeholders at all levels, including CMO, CRO, and CEO
Ability to manage relationships with 20+ customers simultaneously
Customer-centric mindset, always listening for new ways to connect and build trust with clients
Demonstrates intellectual curiosity and a natural tendency to figure things out independently
Benefits
Competitive salary + equity package
Comprehensive health, dental, and vision insurance for you and all your dependents.
401(k) plan with 4% matching
4 months of paid parental leave
Unlimited PTO policy (with minimum 5 days PTO / quarter!)
WFH stipend
Monthly wellness stipend
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Technology, Information and Internet
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