We offer a business opportunity utilizing the tools of our award-winning host agency with over 70 years in the industry. We are a forward-thinking travel enterprise specializing in crafting unforgettable group travel adventures. We're dedicated to providing exceptional experiences for our customers and are seeking a Remote Group Travel Customer Service Advisor to join our dynamic team.
Position Overview: As a Remote Group Travel Customer Service Representative, you'll be crucial in ensuring our group travelers have seamless journeys and unforgettable experiences. You'll be able to provide exceptional customer service, help with booking group travel arrangements, manage travel itineraries, resolve issues, and maintain clear communication with all stakeholders.
Key Responsibilities:
Provide prompt and personable assistance to group travelers via multiple communication channels (phone, email, chat)
Assist customers in booking group travel arrangements, ensuring accuracy and alignment with company policies
Develop and maintain comprehensive travel itineraries tailored to group preferences
Proactively identify and resolve travel-related challenges to minimize disruptions
Foster transparent and effective communication with group leaders, travel coordinators, and suppliers
Assist travelers in securing necessary visas, permits, and travel documents
Stay abreast of travel trends and destination insights to provide valuable recommendations
Verify the accuracy of bookings and travel documents, maintaining meticulous records
Collaborate with cross-functional departments to enhance the success of group travel programs
Qualifications:
Previous customer service experience, with a background in the travel industry advantageous
Excellent communication skills, both written and verbal
Strong problem-solving abilities and attention to detail
Familiarity with travel booking systems and tools is beneficial but not essential
Ability to work independently and as part of a remote team
Genuine passion for travel and commitment to creating unforgettable experiences
Available in USA, Bahamas, Argentina, Australia, Mexico, Costa Rica, Panama, Peru
Benefits:
Flexible schedule tailored to accommodate your lifestyle
Commission-based compensation structure
Access to enticing travel perks and discounts
Business opportunity with licensing and bonding support
Personalized website to showcase your expertise and offerings
Application Instructions: To apply, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining us as a Remote Group Travel Customer Service Representative.
Note: This is a 1099 Business Opportunity, not an employment position.
Join Us: Embark on your entrepreneurial journey today and explore the world, one exceptional experience at a time with us.
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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