Adams’ reputation is based on quality products priced competitively It is also known for its friendly shopping environment and excellent customer service.
Basic Function
The manager’s main purpose is to promote the above. The Greenhouse Manager oversees and is accountable for the department’s production, organization, staffing, product line, sales, and profitability through merchandising, inventory/expense control and management skills.
FLSA Status: Non-exempt
Principal Responsibilities
Ensure that each customer receives outstanding customer service by providing a customer friendly environment, including greeting and acknowledging customers, maintaining outstanding standards, solid product knowledge and assisting customers with their questions
Achieve profit margin and payroll goals set by store management
Generate a product base that attracts customers concerned with quality
Control inventory shrinkage, waste, production level, expenses and payroll hours
Train and develop department staff; develop assistant to completely back you up
Set the tone and example for employee morale; continuously seek to improve it
Delegate work to improve and maintain smooth and efficient department operation
Communicate with staff and store management on a regular basis; give praise to employees
Be familiar with and adhere to all laws, i.e., labor, unit pricing, safety, sanitation, etc.
Be aware of safety procedures and maintain an employee and customer safe department; abide by the Adams Employee Safety Handbook
Refrain from socializing, flirting, and other unprofessional behavior with employees at work
Keep alert & train staff to be observant of suspicious persons; notify store managers promptly
Specific Tasks & Duties
Check all plants arriving for quality, bugs & healthiness
Identify and care for indoor house plants
Diagnose disease and pest problems as well as advise remedies
Check all invoices for your department for accuracy
Set prices for sale items on Tuesday and verify
Write transfers on products shipped to other Adams’ stores
Keep all areas of your department clean and organized: aisles, shelves, & register
Cooperate with the other department managers to have a smooth running store
Delegate the work to your staff and get your satisfaction from seeing that they complete the work
Maintain proper levels of stock throughout the department to ensure variety, quality and availability
Set a good example for your employees – friendliness, politeness, ambition & courtesy
Educate your personnel regarding plants and how to handle and display properly. Insist on importance of watering and pruning plants
See that you and your staff help all customers promptly and courteously
Keep alert as department manager and instill in your personnel to be observant of any suspicious person and notify store managers promptly
Managers should refrain from socializing, flirting, and unprofessional behavior with their employees during work
As manager, you should listen to your employees and be there to help if needed. Compliment them for a job well done and do this often
Make sure all equipment is safe and receives proper maintenance
Maintain watering system
Communicate with all of Adams’ Greenhouse locations
Does all the buying of plants and other products to make greenhouse profitable
Researches the market for the best prices and quality of plants
Personnel Related Duties
Schedule, supervise and train personnel in your department; develop an assistant
Post work schedule for department employees at least 2 days prior to new week; monitor attendance and breaks
Create schedule to ensure that you or your assistant are in the department during busy periods
Hire and fire all personnel under your control with store manager’s approval
Meet with your employees when necessary about department and company policies, rules and problems. Keep them abreast of department changes in products or displays
Delegate areas of responsibility to your personnel when possible. Try to convey a feeling of satisfaction in a job well done
Educate your staff regarding products and how to handle and display properly. Insist on the importance of product rotation
Solicit suggestions from your staff regarding improvements and changes in the department
Be certain all new personnel have some form of training or break-in period. Assign new hires to work with your most experienced staff members.
Insist your personnel have proper attire and are well groomed
Consistently give your staff positive and helpful feedback about their performance
Conduct employee evaluations annually or more often if necessary
Make pay changes on a timely basis, usually once a year, and get store manager approval
Impress on your employees the importance of keeping their salary information confidential
Always reprimand in private, not on the floor & not in front of other employees or customers
When correcting an employee, terminating an employee or discussing something sensitive, always have another manager, assistant manager or Human Resources with you as a witness. If you are speaking with the opposite sex, always have a manager of the employee’s same sex as your witness.
Always praise all of Adams’ stores to create high company morale.
Physical Requirements
Ability to freely access all areas of the store including selling floor, stock area and register area
Ability to operate and use all equipment necessary to run the department including u-boat, pallet jack and hand truck
Ability to climb ladders
Ability to move or handle merchandise throughout the department generally weighing 50-75 pounds
Ability to work varied hours/days to oversee store operations
Ability to work in hot, humid conditions for long periods of time
Ability to stand for long periods of time
Mental/Reasoning Requirements
Ability to process information and merchandise
Knowledge of plants
Ability to communicate with employees and customers
Ability to read, count and write to accurately complete all documentation
Ability to use critical thinking processes to solve problems, handle conflicts and serve the customer
Two to three years of management experience
Two to three years of greenhouse experience
Communicate effectively with customers, co-workers, and managers
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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