Graduate and Online Academic Advisor

Midland University, a private, faith based, liberal arts university is seeking a Graduate and Online Academic Advisor. The Graduate and Online Academic Advisor's primary role is to work with graduate, online, and non-traditional students throughout the application, enrollment, program of study planning, and graduation process at Midland University's Center for Graduate and Professional Studies located in Omaha, NE.

Primary Responsibilities

• Work alongside the Recruitment team to support students from application to deposit
• Support the planning of any student orientation events
• Support student experience events during their program of study
• Proactively schedule advising sessions, degree audits, and program of study (course plan) reviews for your caseload
• Review student academic success (Watermark Retention) and communicate concerns to the student, Graduate & Online team members, and appropriate Academic Affairs teams
• Guide students through the course registration process
• Support students with scholarship planning, financial aid awards, billing questions, and payment plans
• Manage and process partner student applications and programs of study
• Advocate for existing students to continue on to additional learning opportunities at Midland
  
  

Desired Experience

Experience, Education & Training Requirements

• Experience in student success and/or related experience at a higher education institution
• Proficient in office productivity tools (Microsoft Office/Google Workspace) and working knowledge of a SIS or retention tool
  
  

Education, Licensure & Certification Needed

• A bachelor's degree
  
  

Knowledge, Skills & Abilities Needed

• An ability to make frequent and professional contacts with prospective students, partner organizations, current students, faculty and staff
• Ability to work as a team member and independently
• Excellent oral and written communication skills
• A high level of energy and enthusiasm for his or her work and an outgoing, positive attitude
• A thorough understanding of the value of a liberal arts education
  
  

Compensation

Midland University offers participation in a fully-insured medical/prescription plan with a Health Savings Account, life and long-term disability insurance, 403b retirement option and educational benefits for both the employee and his/her dependents. In addition, employees have the option of participating in dental, vision, voluntary life, and supplemental insurance plans. Wages will be commensurate with education, experience, and individual strengths.