Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
Job Summary:
The General Manager will oversee and coordinate the operations of the hotel, providing Level5 quality service and accommodations to hotel guests. The General Manager overall goals are to strive to exceed in all of our Level5 Hospitality pillars which include employee satisfaction, profitability, market share, guest satisfaction and quality assurance.
Supervisory Responsibilities:
Manage human resource functions including recruiting, hiring, onboarding, and training
Oversees the day-to-day operations and staffing of the hotel
Provides constructive and timely performance evaluations
Handles discipline and termination of employees as needed and in accordance with hotel policy
Duties/Responsibilities:
Coordinates and oversees all operations of the hotel, ensuring quality service is provided to all guests and associates
Daily inspections of the hotel to ensure compliance with applicable standards and regulations
Meet or exceed budgeted profit and margins for the hotel
Accurately forecast revenue/expenses to meet flex/flow goals
Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs.
Assist sales leader with implementing the business plans and sales action plans to maximize RevPAR and market share growth
Actively be involved in sales by attending sales calls, attending property tours etc
Ensures maintenance issues are addressed in a timely manner
Coordinates services with outside suppliers and vendors
Performs other related duties as assigned
Required Skills/Abilities:
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Extensive knowledge of hotel and hospitality industry
Proficient with Microsoft Office Suite or related software
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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