The Store Manager is responsible for overseeing all functions of the convenience store and retail fuel site. Managers must have the aptitude to immediately solve problems. Most stores are open 24/7 and managers must be available days, evenings, weekends, and holidays as needed.
Essential Job Functions
Consistently demonstrate adherence to all company policies and procedures
Supervise the daily performance of all store associates
Process customer transactions
Deliver excellent customer service and resolve customer concerns
Recruit, hire, and train store personnel
Schedule associates according to store needs and labor budget
Create and submit daily store reports
Monitor P&L reports to reach expected margins
Collect and submit fuel price survey data
Reconcile and prepare bank deposits
Control cash handling, merchandise, and fuel inventories
Order product to keep shelves fully stocked
Build and maintain excellent vendor relations
Mediate employee grievances and disputes
Evaluate and counsel employees, submitting appropriate documentation
Maintain site cleanliness and appearance standards, performing routine housekeeping tasks inside and outside
Submit and manage maintenance service requests
Implement and maintain health & safety protocols
Responsibility and oversight for all operations of the quick service restaurant (most locations)
Ensure employee compliance with all laws, regulations, and company policies
Basic Qualifications & Physical Requirements
High school diploma or equivalent; secondary degree preferred
2+ years retail management or related experience
18+ years of age
Valid driver’s license & reliable transportation
Authorized to work in the United States and able to provide acceptable documents, per USCIS guidelines
Verifiable work history and satisfactory references
Friendly demeanor
Willingness to work flexible hours
Excellent communication in English (hear, speak, read, & write)
Safely lift 55+ lbs. and carry short distances
Stand and walk for 8+ consecutive hours
Ability to climb a step ladder, reach with arms above head, grasp with hands, bend, and kneel
Use hands bilaterally & unilaterally
Able to work in extreme temperatures, such as when stocking freezers or maintaining outdoor areas
Accurately select options from a touch screen monitor
Accurately count US currency and make change
Aptitude for teamwork and customer service
Basic computer proficiency including email & Microsoft Office Suite
Superior leadership and teamwork skills
Multi-task in a fast-paced retail environment
Pass a pre-hire drug screen and background check
This is a drug-free workplace.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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