General Manager (Exclusive Luxury Rental)

Responsibilities

Related is seeking a highly experienced and visionary General Manager to join our team! This is an exceptional opportunity to oversee the management and operation of (2) of our prestigious Luxury Rental properties in the heart of in Washington, DC! The successful candidate will possess extensive general management experience, along with a proven track record in delivering exceptional service and operational excellence in high-end residential properties.

Building Information: Steps from Nationals Park and a short stroll from Capitol Hill, One Hill South exceeds the expectations of Washington’s most discerning residents with its extraordinary amenity offerings, high-end finishes and tailored lifestyle services: One Hill South. Additionally, 10k sets a new standard of excellence with luxury rentals that offer a lifestyle inspired by the world’s best resorts, located in Washington D.C. waterfront neighborhood Capitol Riverfront. Amenities include a 2-lane bowling alley, indoor full-sized basketball court by Equinox and resident speakeasy: 10K.

Responsibilities include:

Leadership and Strategic Planning:

• Provide strategic direction and leadership to the property management team, ensuring alignment with the company's overall goals and objectives.
• Develop and implement comprehensive business plans and operating strategies to maximize the property's financial performance and enhance its market position.
• Collaborate with the executive team and board members to develop and execute long-term strategies that drive growth and profitability.
  
  
  

Property Operations:

• Understand and manage capital and expense budgets, including reporting to senior staff and stakeholder representatives
• Maintain verbal and written communication with stakeholders, vendors and residents (as needed) on issues relating to our management responsibilities, including but not limited to: quality control; vendor contract management; maintenance personnel responsibilities; access control for mechanical equipment rooms and utilities management
• Oversee all construction activities during initial development/lease up of the property and manage building rehabilitations
• During construction and fit-outs, makes recommendations to eliminate potential problems and/or improve building operations
• Develop policies, procedures, and regulations to effectively manage the property, pertaining but not limited to, construction work, tenant alteration process and certificate of insurance requirements
• Develop, implement and assure programs for preventive maintenance
• Assure that all outside vendors are in compliance with the tenets of their contractual agreements for all work performed
• Ensure that each staff member reviews and complies with the procedures outlined in the Emergency Preparedness Manual
• Comprehensive understanding of all facets of accounts payable and account receivable in order to effectively supervise staff responsible for this function
  
  
  

Financial Management:

• Manage the property's financial performance, including budgeting, forecasting, and expense control.
• Monitor and analyze financial statements, identify variances, and implement corrective measures as necessary.
• Negotiate and manage vendor contracts, ensuring cost-effective service delivery while maintaining quality standards.
  
  
  

Operational Management:

• Oversee all aspects of day-to-day operations, including property maintenance, facilities management, security, and tenant services.
• Ensure the property operates at the highest standards of excellence, maintaining a safe, clean, and well-maintained environment.
• Develop and implement policies, procedures, and systems to optimize operational efficiency and ensure compliance with local regulations and building codes.
  
  
  

Tenant and Stakeholder Relations:

• Foster strong relationships with condominium owners, residents, and tenants, addressing their needs and concerns promptly and professionally.
• Collaborate with the marketing and leasing teams to attract and retain high-quality tenants and residents, ensuring high occupancy rates.
• Represent the property in community associations, industry forums, and board meetings, maintaining a positive image and promoting Related Companies' brand.
  
  
  

Staff Management and Development:

• Recruit, develop, and lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
• Provide guidance, coaching, and mentorship to team members, promoting their professional growth and development.
• Conduct performance evaluations, identify training needs, and implement talent retention strategies.
  
  
  

Compensation:

$125,000 - $130,000+ Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
  
  
  

#LUXNYFL

#RMC

Qualifications

• Bachelor's Degree in Business Administration, Real Estate Management, or a related field (preferred).
• Proven experience as a General Manager or similar leadership role in the Hospitality (Hotels), Luxury Residential/Real Estate industry.
• In-depth knowledge of property management principles, practices, and local regulations.
• Demonstrated track record in delivering exceptional customer service and tenant satisfaction.
• Excellent financial acumen, with experience in budgeting, financial analysis, and contract negotiation.
• Outstanding leadership abilities, with a focus on strategic thinking, problem-solving, and decision-making.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.
• Familiarity with luxury condominium market trends and best practices.
  
  
  

Join the Related Companies team and be part of an organization that values innovation, excellence, and creating extraordinary living experiences. To apply, please submit your resume for consideration.

Overview

Related Companies is the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi, London and Shanghai and boasts a team of over 3,000 professionals. The Company’s existing portfolio of real estate assets, valued at over $30 billion, is made up of best-in-class developments in premier high-barrier-to-entry markets across all asset classes.

Related has dramatically redefined the concept of metropolitan luxury living by introducing extraordinary residential rental properties in Boston, Chicago, Los Angeles, San Francisco, Washington D.C. and New York City. With each new building, Related has been hailed for setting new standards of excellence in the luxury rental marketplace. To ensure that every resident in every Related building enjoys the very finest services, unparalleled amenities, and a luxury lifestyle without compromise, Related Companies takes great pride in managing every building it owns. Related owns and manages 261 Hudson, 456 Washington, Abington House, The Caledonia, The Easton, The Lyric, MiMA, One Carnegie Hill, One Union Square South, Riverwalk Crossing, Riverwalk Point, The Sierra, The Strathmore, The Tate, Tribeca Green, Tribeca Park, Tribeca Tower, The Westminster and The Westport in New York City (and manages 1214 Fifth Avenue and 89 Murray also in New York City). It also owns 500 Lake Shore Drive and Landmark West Loop in Chicago, The Emerson in Los Angeles, The Paramount in San Francisco, One Hill South in Washington, D.C and One Back Bay in Boston as well as managing The Arlington in Boston.

For more information about Related Companies please visit www.related.com.