Phoenix Proconnect is representing a National client in South Florida that is seeking a dynamic General Manager (GM) to oversee their operation. This client is committed to delivering top-tier service and is looking for a strong leader to drive success. As the GM, you will be crucial in supporting company sales, quality, and profit goals. You will enforce operational policies, procedures, controls, sales, and reporting systems. Additionally, you will be responsible for budgeting, planning, training, coaching, and ensuring client satisfaction. Your mission is to lead the team toward exceeding all Key Performance Indicators while focusing on delivering exceptional service to every customer.
Minimum Qualifications And Skills Required
Minimum of 10 years experience in a management role
Excellent leadership and supervisory skills
Driven personality with a passion for success
Strong organizational skills, ability to prioritize and meet deadlines
Adaptability to a fast-paced environment
Commitment to delivering high-level customer service
Ability to inspire and motivate a team
Availability to attend to operations over the weekend on Saturdays
Experience in air conditioning, plumbing, or electrical is highly preferred
You will have experience in integrating multiple businesses.
Essential Job Functions
Communicate and implement the company's vision, mission, and overall direction.
Lead managers of other divisions
Drive sales by implementing effective processes and training
Stay informed about the competitive landscape
Evaluate success or failure using strategic performance indicators
Manage and develop staff
Optimize workload to maximize profits and Client utilization
Oversee facility and equipment maintenance to ensure asset protection and control
Develop department KPIs
Record And track inventory and all company assets.
Resolve customer issues and complaints to maintain high customer satisfaction.
Ensure All equipment and materials are up to proper operational standards.
Uphold the company's commitment to providing a best-in-class service experience.
Ensure employees have the necessary tools, equipment and resources for success
Join us in our journey towards excellence!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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