General Manager

Description of the Position:

The General Manager (GM) is responsible for managing all aspects of a supply chain operation. The GM provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development.

Requirements:

• Bachelor’s degree in Supply Chain/Logistics or business-related field preferred; 10+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment; or equivalent combination of experience and education.
• Strong demonstrated management of P&L.
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Strong organizational skills.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Experience with ADP platforms, including E-Time, Enterprise, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.
• May require experience managing multiple buildings.

Responsibilities:

• Direct operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and set short and long-term goals aligned with organizational objectives.
• Oversee warehousing, distribution, packaging, and transportation to ensure compliance with company, customer, and regulatory requirements.
• Focus on continuous improvement to enhance value, service, effectiveness, and profitability.
• Manage safety programs ensuring associate, equipment, and property safety.
• Direct budget and P&L for operations.
• Develop staffing plans to optimize labor costs, overtime, and retention.
• Maximize quality and productivity by setting job standards, evaluating performance, and providing training as needed.
• Collect and analyze performance measurements, recommending efficiency improvements.
• Build strong customer relationships.
• Prepare and submit weekly and monthly reports.
• Deliver a consistent, high-performance experience for associates and customers.
• Communicate quality, food safety, and customer standards to all stakeholders.
• Ensure compliance with safety policies, procedures, and Good Manufacturing Practices.