MOVE ON IF YOU'RE NOT LOOKING FOR AN EXCITING CHALLENGE AND AREN'T INTERESTED IN CARVING YOUR NAME INTO THE VERY HEART OF A (soon to be) GLOBAL BRAND.
COPS, our boutique doughnut concept hailing from Toronto, Canada is opening its debut Flagship Store in West Village, NYC!
‘"COPS" is aptly named after the tongue-in-cheek stereotype, associating police with doughnuts. We clearly don't take ourselves too seriously, but at the same time we really do. Not sure how that's possible but if you read on maybe it'll make more sense..maybe not.
At COPS, we believe in creating art worth eating, in every form. We’re transcending the ordinary and reimagining the local doughnut shop as a global creative studio, renowned for exceptional, innovative marketing campaigns and impactful brand collaborations. We've partnered with influential fashion designers on custom uniforms and notable spatial designers on one-of-a-kind event installations in Toronto and New York.
Two words that distill our identity, are luxury and grit. These principles are our bedrock, guiding every endeavor and are threaded throughout every corner of our brand. At COPS, we’re forming a unique path that seamlessly blends fashion, art and design with hospitality.
However, don’t be mistaken, we put just the same amount of effort into our products. We partnered with a fine dining chef and food scientist to perfect our original recipes and have since collaborated with multiple Michelin Star chefs and their restaurants. We made the conscious decision to exclusively highlight filter coffee in our locations and will partner with best-in-class, world renowned coffee roasters at each location we open.
We currently have three locations in Toronto, plan to open across NYC, then venture to Paris, Tokyo and beyond.
We truly believe the world does not need another doughnut shop. An incubator of inspiration on the other hand, is a different story.
Learn more about our brand and click on the "Art We Eat" page to see our recent collaborations in Toronto and NYC : www.eatcops.com
Check out our IG because as they say, a picture's worth a thousand words : @eatcops
What it’s reallylike to work here :
As the General Manager of COPS NYC, you will spearhead our first US operation, in partnership with our Founder, and Toronto HQ team. You’ll champion the COPS creative vision while driving business growth and cultivating an inspiring work culture. You'll be instrumental in mentoring and developing our team, ensuring operational excellence, and enhancing guest experiences. This role demands a visionary leader who thrives on challenges and working under pressure, is committed to pushing boundaries, building community and treats the business as their own.
What’s in it for you? :
Enhanced Benefits Package:
GROWTH POTENTIAL. We're a small start up with global ambitions and BIG dreams.
Robust training program designed to nurture professional development.
Contribution to organizational success and international expansion.
Pioneering the expansion of our first international brick-and-mortar presence
Collaborating with industry peers from fashion, food, and art, who share our vision.
Customized health benefits and comprehensive coverage.
Generous sick leave and vacation allowances.
Competitive salary aligned with market standards. Performance based bonus structure.
Oh yeah: free doughnuts and delicious coffee, obviously.
What we can expect hiring you :
You’re excited to work in a disruptive, fast-growing, and fun environment, embracing the unconventional spirit that defines COPS.
You will be responsible for attracting, onboarding, developing, and retaining talent to build a high-performing team that excels in delivering a strong guest experience
You will champion community & be a key brand builder in this market through partnerships, activations, and events
You demonstrate accountability of yourself, your team, and the business through maintaining performance, brand, and organizational standards
Brand alignment, you understand the influence of building a luxury brand and how this directly correlates with the value perception of our core products.
You’re passionate about helping others and keen to roll up your sleeves and take ownership to drive company-wide impact.
You have strong financial acumen.
Financial Management: Control Profit & Loss, manage labor costs, and review financial reports to drive results. Ability to create and work within targets and KPI’s.
With a strong product mindset, you prioritize work with the customers in mind and make data-driven decisions, aligning with our commitment to exceptional experiences.
Experience in cost accounting, budgeting, and financial planning, sales prospecting, marketing with a track record of driving profitability.
Minimum 5 years of management experience, including at least 3 years as a General Manager in upscale dining establishments or luxury retail.
Exceptional communication, leadership, and conflict resolution skills.
A stable work history and a strong work ethic, with a commitment to fostering a positive work environment.
Support in any other tasks, not limited to those mentioned in this job description, that are pertinent to the success of your boutique and the brand.
Additional Responsibilities:
Leadership Development: Lead your team to help them grow, offering coaching on functional expertise
Partnership growth: Managing/Gaining partnerships and driving potential leads, whether it's brand aligned or brand ROI.
Performance Metrics: Define clear metrics for individual and team success, ensuring alignment with the high-performance standards of COPS.
Champion the Brand's Vision and Values: Uphold COPS' brand values and ethos in all interactions, both internally and externally.
Create a Positive Environment: Foster a warm, welcoming atmosphere for guests and employees, aligning with COPS' commitment to optimism.
Maintain Standards of Excellence: Ensure adherence to COPS' high standards at all times, treating everyone with courtesy and respect.
Safety and Compliance: Ensure adherence to health, safety, and hygiene standards, as well as compliance with legal regulations, reflecting COPS' commitment to safety and security.
Team Development: Mentor and develop all COPS management and hourly employees, fostering a culture of growth and development, consistent with COPS' emphasis on mentorship and team culture.
Innovative Thinking: Drive growth and operational efficiency through strategic planning, marketing initiatives, and seasonal adaptations.
Join Us:
For everyone, everywhere. At COPS, we are united by a commitment to building without borders—without judgment or prejudice. We firmly believe that diverse, equitable, and inclusive teams are the bedrock of strength and innovation.
If you made it this far, congratulations, you're hired. JK, imagine haha..
But actually, if you're ready to shake up the industry, embark on an unforgettable, global journey with COPS and leave a lasting impact, we invite you to apply for the General Manager position. Join us in removing the boundaries between fashion, art, design & hospitality, while having a damn fun time doing it.
Job Type: Full-time
Pay: $65,000.00 - $77,500.00 per year
Employment type
Full-time
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