At RCV Roofing, part of the Bone Dry family, we believe in fostering an environment where our employees feel like family, and we are seeking a passionate and experienced Manager to lead our close- knit team. As the General Manager, you will be responsible for nurturing a warm and supportive atmosphere, driving exceptional customer service, achieving sales targets, and ensuring the overall success of our branch. We are looking for a dynamic leader who values teamwork, empathy, and a personal touch.
Duties and Responsibilities
Ensure budgets and financial operational goals are met by working with the RM to ensure the branch is adhering to Bone Dry policies and procedures.
Access the need for additional staffing and collaborate with the RM on any additional or replacement needs
Responsible for the hiring, training, retention, evaluation, review, transferring, supervision, development, and discipline of employees.
Prepare budgets and financial goals in collaboration with RM for your assigned market.
Manage workflow and expenses to ensure maximum efficiency and profitability
Manage collections and ensure collections procedures are being followed.
Accountable for your assigned Branch’s financial results.
Work with the RM to establish procedures and operations documentation to ensure the highest level of operational efficiency and customer service.
Responsible for ensuring employees follow the procedures outlined in the BDR Mission, Strategic Plan, Service Standards. And SOP’s.
Continually assess the business climate, sales and production backlogs, inventory, and staffing. Make recommendations for adjustments to the Regional Manager
Act as a representative of Bone Dry for the community and public relations.
Promote the Bone-Dry brand in all interactions, internally and externally
Resolve customer complaints and warranty issues
Work closely with the RM, your team, manufacturers, and suppliers to maintain positive relationships and win/win negotiations
Fill in where needed for sales, production, or administration roles as work dictates and be able to perform all the tasks within your supervision
Work closely with other market RMs, BMs/GMs to implement storm plans and share resources to capture revenue
Keep team members informed of operational (policies/procedures) changes, as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction
Ensure the smooth and effective onboarding of all new team members by providing them with the tools, access, and dedicated time for such as well as an overview and regular check-ins on their development goals and opportunities
Provide guidance and direction to all team members regarding professional development
Responsible for weekly payroll deadlines and accuracy
Responsible for Fleet/Property maintenance (trucks and offices are kept clean and in good working order)
Qualifications
Minimum two (2) years of construction industry experience in management is a must with emphasis on all facets of business including but not limited to customer relations, extensive knowledge of roofing materials, techniques, and requirements
Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, entrepreneurial ownership, follow-through skills to bring tasks and situations to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks
Must be self-aware with a collaborative spirit and experience getting results while keeping healthy relationships intact; authentic interest in the development and well-being of others
Must be self-motivated/driven individual that has a proactive can-do attitude to handle any customer or employee situation that may arise
P&L experience with respect to managing sales and operations
Previous Military experience a plus
Spanish language a plus
Compensation and Benefits
Compensation based on experience
$25,000 company paid life insurance policy
Company paid Short Term Disability policy
Medical, vision, and dental insurance available
401(k) plan with 3% automatic company contribution
PTO, vacation, and sick time
Company cell phone, truck, fuel, and expense card provided
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Construction
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