General Manager, Appraisal

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,

introducing some of the first web-based professional education courses in 2001. Today, the company’s

family of brands are the leading online professional education platforms in their respective end-markets.

We proudly to serve >1 million customers annually and employ more than 1,000 mission-aligned

professionals. To learn more, please visit: www.colibrigroup.com

Position Overview:

The General Manager of Appraisal is responsible for the overall vision, business strategy, priorities, and financial management of the Colibri Appraisal business, consolidated under the McKissock Learning brand. The General Manager is responsible for the P&L associated with the appraisal business and for continuously researching and monitoring the market, customers, and emerging trends to refine business strategies and partnerships. The General Manager will also have responsibility for the McKissock home inspection, professional engineering, and land surveying product lines. The General Manager will work closely with, and in many cases, managing, the teams that support the appraisal products and services, business operations, marketing, and sales.

What You'll Do

• Develop and execute the business strategy and annual operating plan to drive business growth, innovation, and increased market share.
• Develop strategy, products and services to support appraisal professionals throughout their careers, and work with product, curriculum, and marketing teams to execute those strategies.
• Strengthen and grow McKissock’s core appraisal business while adding complementary products, services, and channels.
• Carefully manage and oversee business revenue, operating and capital expenditures and budgets, contribution margin, and overall P&L.
• Measures and monitors KPIs and metrics to provide customer-centric recommendations to product, platform, pricing, merchandising, marketing, and customer channels.
• Regularly and relentlessly leverage data to inform decisions and drive business action plans.
• Directly manage Product and Curriculum team members; influence Marketing, Sales, Production, and Regulatory teams to meet revenue and profitability goals.
• Become an expert in the appraisal market, gaining expertise in the appraiser journey, appraiser personas, appraiser needs and pain points, competitors, and regulatory implications. You will be expected to foster and manage a culture where you and the team continuously research and monitor the market, our customers, and emerging trends to help drive business strategy and partnership.
• Manage strategic partnerships and the business development strategy, including engaging with the primary appraisal organizations and major corporate customers and partners.
• Liaise with Vice President, Valuation & Property Services to implement B2B strategy and plan.
• Foster an environment that supports Colibri’s core values, mission, and vision in which teams feel empowered and focused.
• Effectively and consistently communicate relevant, audience-appropriate insights to key stakeholders to inform and align on business performance and priorities.
  
  
  

What You'll Need to Succeed

• Bachelor’s degree in Business Administration or related field is required; MBA is preferred.
• Minimum 5+ years of leadership experience as General Manager and/or in a Senior Leadership position is required
• Experience managing revenue or a P&L, either in a General Manager, Product Leader, or Marketing Leader capacity. Product management, business development, product marketing experience, or strategy experience is a plus.
• Business to Consumer (B2C) and ecommerce expertise is required and B2B experience a plus.
• Experience in professional education is highly desirable.
• A performance-based leader who can drive the business forward and prioritize activities to deliver expected business growth and profitability.
• Track record of building business units or product lines in short periods of time.
• A leader who can successfully bring teams and stakeholders together to align on common goals and priorities and facilitate a positive, collaborative team culture. This leader must be skilled in driving cross-functional and cross-company communication.
• Demonstrated track record of creating a vision for and building new products, services, or channels to accelerate revenue growth and increased market share.
• Real Estate or Real Estate Appraisal experience is helpful but not required. Passion for education is required.
• Must be a “hands-on” senior leader who fosters a low-bureaucracy, high-accountability environment that embraces Colibri’s 4 H’s: happy, humble, hungry, and horsepower.
• Ability and desire to leverage data to drive decisions and facilitate a data-driven culture.
• Superior written and verbal communication and presentation skills.
• Ability to build meaningful connections and rapport quickly, with a love of meeting and working with new people.
  
  
  

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!

Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Colibri Group prohibits discrimination and harassment of any kind based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.