Fully Remote - Business Systems Analysts at UCSF they need to have background

Job Title – Business System Analyst

Job Location – Fully Remote

Duration - 6 Months+

Visa -Any Visa

Mode Of Interview - Phone/Skype

Note - Need LinkedIn

For the Business Systems Analysts at UCSF they need to have background working in higher education, grants, financials. They can be remote now!

Job Description –

The Business Systems Analyst provides essential functional support and expertise for Research Administration Systems (RAS) and related integrations or connected business processes in partnership with operational units (including Accounting, Research and Academic Departments) and technical units within UCSF IT. The Business Systems Analyst provides a critical bridge between the end-users and technical development resources. This position requires an advanced knowledge of the functional and technical aspects of system support (requirements, analysis, data, documentation) that extends through the design, programming, testing and implementation phases. Problem solving and application of design principles and data structure, in combination with advanced technical knowledge facilitate the creation of solutions which improve and extend business applications. Includes full command of maintenance and operational procedures in merging the business requirements with software functionalities, and ability to isolate key design dependencies and decision points, combined with exceptional documentation and communication (written and oral) are paramount to this position. As a functional system analyst, incumbent is expected to understand and validate all system functions routinely and repetitively to confirm system performance and results, as well as ensure integrity during upgrades.

Responsibilities include: daily end user support and triage of highly complex system problems using incident management procedures and ticketing systems, extensive data analysis and system integrity reviews, gathering and documenting operational requirements from end users and key business stakeholders, organization and translation of requirements into functional specifications that can be coordinated with development resources, executing above activities within established Software Development Life Cycle procedures that cover system design/documentation, knowledge management, fixes, enhancements, and upgrades, as well as performing related activities for new implementations and functionality.

Support and expertise cover a wide array of applications/services involving a core of PeopleSoft modules for Grants, Contracts, Projects, Billing, Accounts Receivable, Accounts Payable, and General Ledger, as well as related applications/integrations that support research and functionalities applied to other areas as well (e.g., Student AR and Sundry Billing). Incumbent is responsible for creating training materials for system support and change management and will collaborate on and often lead cross-functional teams to solve highly complex business or systems issues.

The Business Systems Analyst works with the entire Enterprise Applications Team to ensure successful implementation of software maintenance, new implementations, and support of all financial and administrative systems under the direction of the Research Admin System Manager, leveraging advanced knowledge and working with stakeholders in a predominantly independent fashion. The supported modules and business processes are subject to change due to organizational needs, and responsibilities may be realigned when the need arises.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

30

Y

Operational System Support and Incident Management

Applies business process and analysis concepts, up to and including the most complex and advanced, while formulating systems scope and objectives relative to the organization's business plan and system requirements. Independently analyzes large-scale business practices, processes, and problems. Regularly analyzes, determines methods and procedures on new assignments and provides leadership to other members of the organization. Independently performs analysis, up to and including the most complex, of system integration issues and creates interface specifications / requirements. Considers the business implications of applying technology to the current and future business environment

30

Y

Functional/Technical Specifications and Software Development Lifecycle (SDLC)

Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications. Provides advanced support and training on new applications. Key player to support and train on new and existing applications, including planning and execution of unit integration and acceptance testing and production support of PeopleSoft Financials application

40

Y

Upgrades and Transition to Cloud

Gathers, analyzes, and summarizes recommendations related to software upgrades and Transition to Cloud Technology – in terms of functionality and impacts to existing business processes and system documentation. Leads discussions and reviews in designated areas of impact and produces change guidance documents for end-users. Performs and coordinates configuration changes and testing of new functionality. Operates as a change management leader.

Initiates, designs, or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Creates technical specifications for systems with broad impact for users. Develops unit integration and acceptance testing plans and scenarios. May lead cross-functional teams to address complex business or systems issues.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Knowledge Skills And Abilities (KSAs)

Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e., 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses but are not required for a candidate to be considered for the position.

Please List:

Knowledge, Skills, and Abilities

Req / Pref

3 - 5 years of experience in function/technical support of enterprise software, such as PeopleSoft Grants, Contracts, Projects, Billing and AR modules. Knowledge of database table structures, functions, processes, integration, and design components. High proficiency in SQL, query creation, data extraction/organization and analysis.

Required

3 - 5 years of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems.

Preferred

Advanced knowledge and utilization of application design, functional/technical documentation requirements, and testing methodologies.

Preferred

Demonstrated ability to gather, synthesize, and prioritize highly complex end-user requirements. Able to effectively translate, summarize, and present requirements for technical and non-technical audiences. Experience working with developers (both in-house and third-party vendors).

Required

Demonstrated understanding of technical change management procedures in supporting enterprise software.

Preferred

Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate business and technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

Preferred

Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Demonstrated ability to work with others from diverse backgrounds.

Preferred

Minimum 5+ years of related experience

Required

Education

Req / Pref

Bachelor's degree in related area and / or equivalent experience / training.

Req

Common Problems Solved By The Employee:

• End user calls and explains trying to do specific task and system not responding.
• End user identifies discrepancies between ledger balances and subsystem balances. Incumbent to research historical transactions and perform reconciliation to identify cause/timing of discrepancies and determine best strategic options for resolving (re-processing, re-configuration, data update, etc.). Also, determine if system changes are needed to prevent future recurrence of issue.
• Receives ticket with explanation listed in ticket and must do respond to request-(this involves absorbing the information, apply knowledge of system and how it works, and determining/diagnosing problem – i.e., end-user error, bug in system or unrelated and may be different issue altogether)
• Support users in using PeopleSoft Grants Suite and resolve production issues.
• Support multiple PeopleSoft Grants 9.2 upgrade design initiatives.
• Develop Detailed Design Documents for any enhancements related to PeopleSoft 9.2 Upgrade project.
• Develop Regression and Integration test plans related to baseline software functions as well as enhancements and the implementation of PeopleSoft 9.2.
  
  

Less frequent and more complex problems solved by the employee:

• Meeting with stakeholders to review gaps and/or changes in business requirements that lead to more complex functional designs and/or integrations to address user needs/process. Strategically identifying options and assessing change management and timeline considerations. Packaging recommendations for presentation to higher levels for executive approval/sign-off as needed.
• Leading implementation efforts to build, test, and deliver new functionalities and work with stakeholders to blend system requirements with operational guidance/training.
• Provide support and diagnose system or user issues relating to integrations or data inconsistencies.
  
  

Problems/situations That Are Referred To This Employee's Supervisor:

• Manage and supervise project resources to complete assigned projects (e.g., upgrades/moves) on schedule.
• Resolving differences/issues between team members.