Front Office Supervisor
Front Office Supervisor
OTO Development
Ocean City, MD
See who OTO Development has hired for this role
Nationally: $16.00 - $18.20/hour
*Rate depends upon state/market and experience*
Position: Front Desk Supervisor
Department: Property
Hourly
Position Reports to: General Manager
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Supervisor.
What will you be doing most days?
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
*Rate depends upon state/market and experience*
Position: Front Desk Supervisor
Department: Property
Hourly
Position Reports to: General Manager
OTO Development is pleased to announce a wonderful opportunity for a Front Desk Supervisor.
What will you be doing most days?
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
- Anticipate guests’ needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
- Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
- Maintain proficient administration of the hotel's electronic reservation system
- Maintain compliance with hotel safety programs and procedures, including emergency and security systems
- Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
- You have 2+ years’ experience working in a front desk/receptionist type role
- You love working with people and will go above and beyond for each guests’ needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitality
Referrals increase your chances of interviewing at OTO Development by 2x
See who you knowGet notified about new Front Office Supervisor jobs in Ocean City, MD.
Sign in to create job alertSimilar jobs
People also viewed
-
Guest Service Manager
Guest Service Manager
-
Front Desk Supervisor
Front Desk Supervisor
-
Full Time Front Desk Supervisor
Full Time Front Desk Supervisor
-
Guest Services Manager
Guest Services Manager
-
Front Office Supervisor - Hotel Zeppelin
Front Office Supervisor - Hotel Zeppelin
-
Front Desk Supervisor
Front Desk Supervisor
-
Front Desk Supervisor- 3:00pm-11:30pm
Front Desk Supervisor- 3:00pm-11:30pm
-
Guest Services - Practice Manager - Veterinary
Guest Services - Practice Manager - Veterinary
-
Front Desk Supervisor-Residence Inn by Marriott, North Conway
Front Desk Supervisor-Residence Inn by Marriott, North Conway
-
Front Office Supervisor ($17.00 Per hour)
Front Office Supervisor ($17.00 Per hour)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub