Front Office Operations Supervisor
Front Office Operations Supervisor
Peachtree Group Hospitality Management
Plainfield, IN
See who Peachtree Group Hospitality Management has hired for this role
Job Details
Description
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
Description
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Hospitality
Referrals increase your chances of interviewing at Peachtree Group Hospitality Management by 2x
See who you knowGet notified about new Front Office Supervisor jobs in Plainfield, IN.
Sign in to create job alertSimilar jobs
People also viewed
-
Production Supervisor (food and safety exp)
Production Supervisor (food and safety exp)
-
Production Supervisor - Hobart Aluminum
Production Supervisor - Hobart Aluminum
-
Warehouse Supervisor
Warehouse Supervisor
-
Production Supervisor
Production Supervisor
-
Warehouse Supervisor
Warehouse Supervisor
-
Warehouse Supervisor
Warehouse Supervisor
-
Operations Supervisor
Operations Supervisor
-
Production Supervisor
Production Supervisor
-
Production Supervisor - 1st Shift
Production Supervisor - 1st Shift
-
Production Supervisor (food and safety exp)
Production Supervisor (food and safety exp)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub