Front Office Manager
Front Office Manager
The Chef Agency
New York City Metropolitan Area
See who The Chef Agency has hired for this role
Location – New York City, NY
Salary - $80K - $85K
Benefits – PTO, M / D / V
Boutique hotel in NYC is looking for a Front Office Manager and is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and managing the front office team.
Qualifications
- Minimum 3 years’ experience in a hotel front office management role.
- Boutique independent hotel experience preferred.
- Hotel experience with high ratings and exceptional customer service record.
Responsibilities
- Responsible for the overall operations of the Front Office department to include the front desk, bell, concierge and night audit.
- Responsible for the management of front office associates and ensuring standard operating procedures are maintained.
- Provides high quality guest service while generating maximum revenue for the department.
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Employment type
Full-time -
Job function
Management -
Industries
Hotels and Motels, Food and Beverage Services, and Hospitality
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