Come join our Team at the Residence Inn by Marriott, North Conway!
We are currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Supervisor. The ideal candidate will be welcoming, efficient & professional.
The Front Desk Supervisor is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The Front Desk Supervisor assists in all areas of the hotel to achieve and maintain Residence Inn by Marriott and Lafrance Hospitality standards.
Refer a friend once you join and earn up to $500!!!
Daily Pay - Get Paid Any Day!
Pay: $18-$22 Per Hour
Shift: Full Time
Schedule: Day shift, Evening shift, Holidays, Morning shift
Keywords: Hotel Front Desk, Supervisor, Front Desk Agent
Responsibilities
Works to achieve a friendly atmosphere for fellow associates and hotel guests
Displays exemplary performance as an example for the staff to emulate
Performs training and revenue management strategies with the staff
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Ensures that policy and procedure are followed and administered consistently
Is knowledgeable about all brand standards
Maintains a positive, cooperative work environment between personnel and management
Requirements
Minimum 1-2 years hotel front desk experience
Supervisory experience preferred
FOSSE & Prior Marriott Brand experience preferred, not required
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Excellent communication skills
Comfortable with hotel computer reservation systems
Ability to teach adult learners
Available to work a flexible schedule ( Nights & weekends )
Benefits
PTO & 401K
Health & Dental
Brand Wide Room Discounts
Company Wide Room Discount Program
90 day Review & Annual Review Program
Extensive Room for Growth
Paid Training
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service
Industries
Primary and Secondary Education and Non-profit Organizations
Referrals increase your chances of interviewing at Lafrance Hospitality by 2x