Come Join Our Great Team at the DoubleTree by Hilton Greensboro!
Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee committed to providing outstanding services to our guests through attention to detail, integrity, pride, and intensity.
Currently, DoubleTree Greensboro is looking for a top-performing Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor.
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? The Doubletree by Hilton Greensboro Airport is hiring a Front Office Supervisor, Guest Service Supervisor or Front Desk Supervisor to lead our already fantastic team. The Front Desk Supervisor, Front Office Supervisor or Guest Service Supervisor will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services. Front Desk Supervisor, Guest Service Supervisor or Front Office Supervisor should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!
The new DoubleTree by Hilton Greensboro Airport is within 10 minutes of Big Tree Way Park, Piedmont Triad Airport, and Leonard Recreation Center. Greensboro Arboretum and Greensboro Coliseum are eight miles away. Winston Lake Golf Course, Golf at Grandover, and Jamestown Park Golf Course are within 30 minutes. We offer a shuttle service, 5,000 sq. ft. of event space, and on-site dining.
SANE DAY PAY Access your pay as you've earned it! No cost to you!
401K with a company match!
Vacation/ Personal days and holiday pay
Hotel Room and Food and Beverage Discounts
Travel Discounts for Travel and Food and Beverage
Personal Days Off
Online Training Courses
Commonwealth University (Grow your Career in hospitality)
Referral Program and Bonus
Flexible Health Care Spending Account
Day Care Flex Spending account
Direct Deposit
Jury Duty Leave
Bereavement Leave
Employee Assistance Program
Associate of the Month/Associate of the Year/Service Awards
Free Basic Life and basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse, and Dependents
Some Key Areas of Responsibility for the Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Services Supervisor
Maintains day-to-day operations of the Front Office department.
Establishes and maintains appropriate service standards for all Front Office, Front Desk, and Guest Service areas.
Maintains proper cash handling procedures and appropriate over/short documentation.
Adheres to all hotel policies concerning hiring, disciplinary actions, and required training documentation.
Requirements for the Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor
Strong interpersonal skills and possession of a full understanding of professional business ethics, etiquette, and social skills.
Excellent oral and written communication skills.
Excellent organization skills manage time well, correctly prioritizes, and is flexible.
Applicants must be able to work weekends & holidays.
Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment, and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, ' home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.
As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of our associates all our associates is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.
At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit, and business need.” EOE/Drug-Free Workplace
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services, Travel Arrangements, and Hospitality
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