Front Desk Supervisor
Front Desk Supervisor
Atrium Hospitality
Oklahoma City, OK
See who Atrium Hospitality has hired for this role
Hotel
Oklahoma City Courtyard
Front Desk Supervisor
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Starting Pay: $17/hr.
Work Performed
The Front Desk Supervisor will be tasked with the following duties, responsibilities, and assignments:
Required Prior Experience:
Six (6) months of Front Office, general office, retail, accounts receivable or customer service experience; OR an equivalent combination.
Preferred Prior Experience
Hospitality industry experience preferred
Required Education
High School Diploma or equivalent
Required Technology
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical
Able to lift a minimum of 50lbs occasionally
Able to stand and/or walk for duration of schedule shift
Other
Flexible to working days, early mornings, evenings, weekends and holidays
__________________________________________________
Benefits
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
Oklahoma City Courtyard
Front Desk Supervisor
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Starting Pay: $17/hr.
Work Performed
The Front Desk Supervisor will be tasked with the following duties, responsibilities, and assignments:
- Carry out the smooth operation of the Front Office Department and ensure that all standards and operating procedures pertinent to Guest Services are followed;
- Able to perform job responsibilities of Front Office Associate and Concierge Attendant and support in these areas when needed;
- Develop and maintain relationships with employees, return guests and group contacts;
- Anticipate and address guest issues and establish proactive processes to promote guest satisfaction;
- Ensure that financial goals of the department and the hotel are being met, monitoring and controlling labor expenses and other divisional expenses such as supplies & equipment;
- Understand and enforce the hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies;
- Ensure associates adhere to performance and service standards and conduct appropriate accountability measures by providing direction, support and timely feedback;
- Able to understand forecasting to ensure appropriate staffing levels are met according to business demands;
- Assist in recruitment process with interviewing candidates;
- Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and
- Any and all other work as required to complete the primary purpose of the position.
Required Prior Experience:
Six (6) months of Front Office, general office, retail, accounts receivable or customer service experience; OR an equivalent combination.
Preferred Prior Experience
Hospitality industry experience preferred
Required Education
High School Diploma or equivalent
Required Technology
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical
Able to lift a minimum of 50lbs occasionally
Able to stand and/or walk for duration of schedule shift
Other
Flexible to working days, early mornings, evenings, weekends and holidays
__________________________________________________
Benefits
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
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