We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring faciling is clean and safe
Qualifications:
Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency
Complete our short application today!
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Health, Wellness & Fitness
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