Front Desk Medical Receptionist
Front Desk Medical Receptionist
NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES, P.C.
Falls Church, VA
See who NORTHERN VIRGINIA OPHTHALMOLOGY ASSOCIATES, P.C. has hired for this role
Job Description
POSITION OVERVIEW
Detailed Job Description
We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.
A successful candidate must:
To keep our employees safe, we require face masks for staff and patients. We also have plexiglass shields installed at our Front Desks and we have mandatory social distancing policies in-place as much as feasible.
POSITION OVERVIEW
- A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
- Must be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM
- POSITION REQUIREMENTS
- The successful candidate will have:
- Previous medical receptionist experience
- Knowledge of medical insurances and referrals
- Good communication skills and be courteous, reliable, and a fast learner
Detailed Job Description
We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.
A successful candidate must:
- Have exceptional customer service
- Be able to multi-task, be organized, flexible, and be a team player
- Be able to perform basic office tasks, including, but not limited to:
- Greeting patients in a polite, prompt, professional, and helpful manner
- Checking patients in/out
- Collecting patient co-pays/unmet deductibles/balances
- Answering phones in a pleasant manner
- Dealing with patients' needs promptly
- Scheduling appointments
- Communicating effectively with the physicians, staff, and other doctor offices
- Updating patient demographics in our practice management system (CareTracker PM)
- Scanning in insurance cards and IDs in our EHR system (SRS EHR)
- Maintaining a clean work area
- Performing other office duties as needed
To keep our employees safe, we require face masks for staff and patients. We also have plexiglass shields installed at our Front Desks and we have mandatory social distancing policies in-place as much as feasible.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Medical Practices
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