Position#Summary Greets members, guests, patients; answers telephone, schedules appointments, posts charges and payments received, and performs related clerical duties. Primary Position Responsibilities 1. Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner. 2. Registers guests to the Wellness Center by following the designated procedures. 3. Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner. 4. Executes financial #End of Day# report and monetary reconciliation. 5. Communicates with coworkers to ensure smooth daily operations. Work Contact Group (Internal/External) Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals. Reporting Relationships Reports to (position): Assistant Director Health and Wellness Center Supervises (position(s): None Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: At least 1 year member service experience Preferred: 2 years member service/reception experience License, Registry or Certification: Required: CPR/AED required (or must be obtained within six months of hire date) Preferred: First Aid certification Knowledge, Skills and/or Abilities: Required: Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing required. Preferred: Basic fitness knowledge
Position Summary
Greets members, guests, patients; answers telephone, schedules appointments, posts charges and payments received, and performs related clerical duties.
Primary Position Responsibilities
Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
Registers guests to the Wellness Center by following the designated procedures.
Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
Executes financial "End of Day" report and monetary reconciliation.
Communicates with coworkers to ensure smooth daily operations.
Work Contact Group (Internal/External)
Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.
Reporting Relationships
Reports To (position):
Assistant Director Health and Wellness Center
Supervises (position(s):
None
Qualifications
Minimum Education
Required
High School Diploma or Equivalent
Preferred
None
Required
Minimum Years of Experience (Amount, Type and Variation):
At least 1 year member service experience
Preferred
2 years member service/reception experience
Required
License, Registry or Certification:
CPR/AED required (or must be obtained within six months of hire date)
Preferred
First Aid certification
Required
Knowledge, Skills and/or Abilities:
Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing required.
Preferred
Basic fitness knowledge
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Restaurants
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