Fraud Investigator

Job Title: Fraud Investigator

Location: Knoxville, TN 37920 (Onsite)

Schedule - In Office 8am- 4:30/5 pm EST

Duration: 6+ Months on contract with possible extension

Pay: $27/hr on W2

Job Description:

Summary of the project/initiatives to describe or the scope of work being performed: Review of merchant accounts for unusual and/or suspicious activity to comply with BSA reporting requirements.

List responsibilities of this position: Review merchant accounts for unusual and/or suspicious activity to comply with BSA reporting requirements. This includes: pulling reports from source systems; analyzing information to identify unusual/suspicious activity; compiling supporting documentation; creating case note documents; running macros; completing suspicious activity reporting forms; writing descriptive narratives; monitoring workload for completion by deadline

The Triage team with Fraud Investigations conducts the review of all Investigative Referral Forms and referrals created from internal sources. The analyst is responsible for reviewing each referral including the transactional activity and making a determination to close a referral or send it to Fraud Investigations for further review. Analysts utilize internal systems to review customer and transactional information, conduct public data searches and utilize internal guidance to make a determination.

Schedule - In Office 8 am- 4:30/5 pm EST . After training, on site five days with the potential of 3 days in office much later in the future (depends on performance and quality).

Interview: In person, One round, 2 interviewers; the hiring manager and another member of the team.

What skills/technologies are REQUIRED: Excel (to include pivot tables) - at least one year experience; Word; analytical mindset with attention to detail; ability to write narratives

Preferred Skills/Experience - Thorough knowledge of operations, products/services, systems, and risks/controls applicable to assigned area.

Thorough understanding of applicable laws, regulations, financial services, and regulatory trends - Well-developed analytical skills.

Strong PC skills, particularly word processing, spreadsheet, databases, and presentations.