Fraud Analyst

Description

Fraud Analyst/ Loss Prevention Analyst - Hourly Range: $32.98 - $41.23

Exact compensation may vary based on skill, experience and location

POSITION PURPOSE

The Fraud Analyst / Loss Prevention Analyst is responsible for analyzing fraud trends, providing recommendations for process improvements or procedures related to fraud mitigation strategies, and preparing reporting on fraud losses. The Loss Prevention Analyst will assist with card fraud risk management by analyzing transactions and implementing rules using Visa Risk Services Manager (RSM). Additionally, this individual will serve as a subject matter expert in projects that have implications for fraud loss and assist the Loss Prevention Manager with other tasks as assigned.

Essential Functions And Basic Duties

• Analyze fraud trends and provide process improvement or procedural recommendations pertaining to fraud mitigation strategies.
• Implement new fraud mitigation processes.
• Perform periodic reviews of fraud detection risk rules in Verafin and provide recommendation to improve effectiveness and efficiencies.
• Periodically review and update Loss Prevention Desk Procedures and Handbook Procedures.
• Act as subject matter expert / stakeholder for SAFE projects that may affect SAFE’s fraud losses.
• Review daily check returns and maintain the check return log and negative balance review to identify gaps in fraud mitigation strategies.
• Prepare reports on fraud losses and mitigation effectiveness, including regular periodic reporting and ad hoc reporting requested by management.
• Assist with card fraud risk management, including analyzing transactional data to uncover points of compromise, fraud activity, and common points of purchase (CPP) for fraud trends; and writing and deploying risk rules in Visa Risk Services Manager (RSM) to prevent fraud losses for members and the credit union.
• Keep informed of industry fraud trends.
• Prepare communications and training materials on check fraud scams and other fraud prevention topics for the front line.
• Perform duties of Loss Prevention Specialist as assigned.
• Complete other duties as assigned.
  
  

Qualifications

Education/Certification:

Bachelor's degree or equivalent from an accredited college or university or equivalent experience.

Required

Experience Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of credit union / bank fraud prevention. Prior experience in card fraud risk management preferred.
  
  

Skills/Abilities

• Strong time management skills.
• Strong verbal, written, and interpersonal communication skills, along with analytical ability.
• Organized, efficient, and able to work independently.
• Detail-oriented in order to generate accurate and precise work.
• Excellent PC skills, particularly in Excel and Word.
• Ability to work independently, as well as part of department and project teams.
• Ability to function under multiple time constraints.
  
  

Language Skills

• Excellent communication skills (verbal, written, listening skills, and empathy).
• Expert ability to build relationships with other leaders, business partners, and stakeholders.
  
  

Mathematical Skills And Reasoning Ability

• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret data and understand trends.
• Ability to provide recommendations based on risk.
  
  

Work Environment/Physical Demands Summary

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• The noise level in the work environment is usually moderate.
  
  

Intent And Function Of Job Descriptions

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.