Food Runner - LunaSol

Description

The ‘Quin House is looking for a talented Food Runner to join our team.

The ‘Quin House is Boston’s newest modern social club, centered around world class hospitality, featuring three unique restaurants, seven bars and lounges, and luxury accommodations. In reflecting The New Boston, we don’t just care about what you do, but rather, who you are. This is an opportunity to grow with a dynamic team that is passionate, collaborative, and creative.

We offer our culinary team training in fundamental cooking techniques with an emphasis on the quality and seasonality of ingredients. The ‘Quin House will proudly host a Japanese, Mediterranean and America gastropub concept, offering our staff the ability to learn and grow in multiple culinary environments. Whether learning fresh pasta making, artisan bread making, whole fish butchery, or open fire cooking techniques, our chefs will have the ability to influence our menus and culinary vision while learning skills that will accelerate their career.

Why Work With Us…

• We believe in working with our team to offer flexible schedules that meet their career and personal needs
• We value your time away from work, offering paid time off, 10 holidays per year and vacation time
• Hands on approach to training, work directly with world-class leaders in our industry
• Creativity, on the job skills training, a collaborative team
• Competitive pay rates
• Get Paid to voulunteer with organizations of your choice.
• Comprehensive health, vision and dental benefits for full-time employees
• 401(K) with Generous Match
• Employee Perqs such as transportation benefits, LTD and life insurance
• Learn more about The ‘Quin House at https://thequinhouse.com/careers/
  
  

Primary Responsibilities

Providing a warm, welcoming greeting to our members and their guests. Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience.

About This Role

• Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
• Understands all policies, procedures, standards, specifications, guidelines for The Quin
• Provides timely and friendly service to members and their guests
• Service members with all food and beverage requirements in an attentive, courteous, and efficient manner
• Serves alcohol responsibly within State, Local and Store level laws and guidelines
• Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
• Delivers food from kitchen to table accurately, in a timely manner and exactly as ordered by the guest
• Assists the culinary team with assigned tasks and duties
• Fulfill any additional member requests
• Perform opening and closing duties according to established side work checklist thoroughly and with a sense of urgency
• Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
• Have a complete knowledge of standards of service
• Assists other team members as needed, both with and without the direction of management
• Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
• Re-stocks items and supplies as needed and alerts management of shortages
• Accurately and promptly prepares and tenders guests’ payments.
• Communicates health and/or safety concerns/violations immediately to the management
• Attends all informational meetings
• Understand all policies, procedures, standards, specifications, guidelines and training programs for The Quin
• Assume 100% responsibility for the quality of services provided
• Fill in where needed to ensure guest service standards and efficient operations
• Performs all other related duties as assigned
• Assist in the investigation of member complaints regarding food quality and service
• Ability to assist in other related food and beverage outlets if and when required
• Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
  
  

Position Requirements

Who We Are Looking For

• Experience in a hotel or restaurant experience preferred
• Service oriented style with professional presentations skills
• Maintain high standards of personal appearance and grooming
• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
• TIPS certified (can be completed during on boarding process)
• Excellent oral and written communication skills
• Detail oriented, good prioritization and follow up skills
• Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
• Open availability and flexibility to work according to the needs of the business
• High School Diploma or equivalent
  
  

About The Organization

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.