Field Services Engineer

Field Service Engineer

· Full-time, permanent position

· Pay Rate: Flexible and competitive.

· Remote – Must reside in one of the following areas.

• Ft. Lauderdale, FL…St. Louis, MO…New York City (Manhattan, Bronx or Brooklyn) …Buffalo, NY…Scranton/Wilkes-Barre, PA…Houston, TX...South Dakota.

Are you seeking meaningful work and passionate about enhancing lives through your efforts? If so, don't miss this opportunity.

Our client specializes in innovative in-vitro diagnostics for hemostasis and thrombosis testing. For over 80 years, they have provided comprehensive diagnostic tools, improving patient care and outcomes globally.

They are looking to add an experienced Field Service Engineer to their growing team.

Our client values their people, offering a workplace that encourages challenge, achievement, and growth.

Responsibilities:

· Service & Maintenance: Perform curative/emergency service, preventive maintenance, and updates on assigned analyzers.

· Installations & Demos: Install instruments at customer sites, sales demos, and product shows.

· Technical Support: Provide onsite and remote support for Digital Products, including installation and configuration.

· Troubleshooting: Analyze and resolve issues, ensuring optimal operation of analyzers.

· Customer Communication: Maintain effective communication between the customer and company, driving customer satisfaction.

· Resource Management: Manage company resources and equipment effectively.

Qualifications:

· Education: High School Diploma or GED required; Associate's Degree or Technical School Certificate a plus; Bachelor’s Degree preferred.

· Experience: Minimum 3 years of experience in troubleshooting and repairing diagnostic equipment.

· Skills: Strong technical knowledge, excellent communication skills, and ability to travel up to 75%.

· Licenses: Valid Driver's License required.

What We Offer

· Competitive Compensation: We offer a comprehensive salary and benefits package.

· Professional Growth: Opportunities for continuous learning and career advancement.

· Travel: Up to 75% overnight travel may be required, including occasional weekend/holiday on-call coverage.

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com