Field Services Engineer

This role HYBRID and can be based out of our East Coast markets. Current priority markets include Richmond VA, Chicago IL and Hudson Valley NY. You will not report into an office but will be required to travel within the region. A company car or car allowance, phone, iPad will be provided.

WHO WE ARE

Prestige Medical Imaging (PMI) is one of the largest independent medical imaging solutions providers in the nation. We have been providing high-quality products and services to hospitals, physician practices, and sporting teams since 2003. We are the official X-Ray equipment provider of the NBA, and other professional sports teams. Recently, Atlantic Street Capital, a private equity firm, invested in our company to position us for next-level growth. This partnership will allow us to expand our broad suite of medical imaging equipment to urgent care centers, orthopedic, radiology, pulmonology, veterinary, urology, and podiatry practices across the United States.

THE OPPORTUNITY

Our team is growing! We are looking to add experienced Field Service Engineer to join our service team. Our Field Service Engineer is responsible for providing on-site technical support and maintenance for X-Ray and Medical Imagery equipment. The job involves traveling to client locations to install, troubleshoot, and repair equipment, as well as conducting regular maintenance checks. Field Service Engineers often work closely with other departments, such as sales and product development, to enhance overall customer satisfaction and contribute to the success of the organization.

Our Field Service Engineers:

• Provide service, installation, maintenance, and troubleshooting on various modalities of medical imaging equipment within their specified region
• Complete Preventative Maintenance and Quality Assurance inspections
• Manage paperwork for internal and external documentation
• Communicate with and liaise between PMI departments and customers
• Represent PMI's core values as the backbone of our business
• Other duties as assigned
• Reports to Area Field Service Manager

WHAT WE ARE LOOKING FOR

Are you someone that likes to troubleshoot and doesn’t mind being the “go-to person” for installations, preventative maintenance, and when clients need equipment repair and service? The Field Service Engineer must be a self-starting multi-tasker that thrives with change. Working within a diverse environment, you should have exceptional customer/client-facing communication skills coupled with strong mechanical knowledge and general troubleshooting experience. Your background should also include:

• 2 years of experience repairing or installing medical imaging equipment (X-ray Specific)
• Knowledge of imaging equipment and systems
• Demonstrated technical acumen, business knowledge, and commitment to teamwork
• Willing to travel and work independently

BENEFITS:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, and an environment that celebrates continuous learning and development. A company car or car allowance, phone, iPad will be provided.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided based on qualifications, merit, and business need.