Field Services Engineer

Position Overview:

Hanwha Power Systems America is a one of the fastest growing companies in the turbo machinery industry. As a total energy solution provider, Hanwha Power Systems is expanding their business globally pursuing its world-leading technology and commitment to quality.

We are looking for a highly motivated Aftermarket Field Service Engineer to support all services activities associated with aftermarket business in the North & South American regions for turbomachinery/centrifugal compressor. This position directly reports to the After Market Manager of HPSA.

Responsibilities:

• on-site installation of equipment and systems and ongoing preventive maintenance, repair and calibration after installation
• to requests for troubleshooting, emergency repairs and services to customer equipment, redirecting request promptly when appropriate
• technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely and thorough basis
• customer satisfaction through commitment to quality.
• strong safety mindset to assure the executed work reflects the technical requirements within Hanwha safety standards
• individuals supporting field activities are qualified, providing training, and helping create training programs as necessary
• continuous improvement efforts focused on improving reliability and customer value

Requirements:

• degree preferably in engineering
• years of experience in field services role, integrally geared compressor business
• working experience in the North & South American regions
• ability to understand Air Separation and API business and project management
• to communicate effectively with all levels of the organization (internal/external), including communication with headquarters
• to work in a fast paced environment, highly-motivated, ability to work under pressure within a team environment, good communication skills, professional attitude, willingness to travel extensively

Benefits:

Hanwha Power Systems Americas (HPSA) offers a dynamic work environment with great benefits, including generous Medical/Dental insurance, above Paid Time Off, 401k matching and relocation expenses.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Veterans/Disabled