Field Service Technician

Job Description

Job description

A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance.

We are hiring a Field Service Tech in the Indianapolis, IN area.

Position Summary: Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on A/V equipment in the medical environment.

Required Technical Competencies /Knowledge Skills:

• Requires excellent customer service and communication skills.
• Ability to troubleshoot to the FRU level
• Experience servicing electro-mechanical and medical device products
• Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter.
• Able to work in an environment that requires standing up to 8 hours a day.
• Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
• Able to lift 50 lbs. both assisted and unassisted
• Proficient understanding of Cable Media, can distinguish the difference between Coax, HDMI, USB, ca5-6, etc.
• Able to mount AV equipment (speakers or monitors)
• Knowledgeable with AV Equipment including control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces, computer controls, and DVRs
  
  

Secondary skills/knowledge:

• Requires travel up to 80% of the time (home on weekends)
• Experienced booking and tracking own travel and expenses
• Ability to rent a car
• Strong computer skills with proficiency in Microsoft Office, including Word and Excel.
  
  

Bonus Experience/Skills:

• A/V experience
• CCTV experience
• CompTIA A+ Cert
  
  

Education: Minimum of an associate’s degree in Electronics Engineering, Bio-medical field or similar technical degree; or a proven equivalent work experience as a Field Service Engineer or related military electronics training.

Schedule:

• 8 hour shift
• Monday to Friday (possible travel on weekends but not the norm)
• Possible overtime when needed and possible weekend travel.
  
  

Job Type: Full-time

Salary: From $49,920.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
  
  

Work Location: Remote