ABB is seeking a Systems Drives Field Service Engineer to support our growing system drives business in the NorthEast region. Our systems are utilized in Pulp & Paper, Metals & Mining, and Cement industries. This role requires excellent troubleshooting skills and a strong technical background in drives, motors, and Variable Frequency Drives (VFD). The position involves 80% travel to service our demand-based customers throughout the USA. The goal is to drive service success, improving customer satisfaction, maximizing customer retention, and increasing profitability.
Responsibilities:
Supervise the installation of new equipment at customer sites according to manufacturer specifications.
Interpret maintenance manuals, schematics, and software tools. Repair equipment using electronics knowledge, test instruments, computers, and hand tools.
Lead workers in servicing and repairing ABB equipment. Instruct customers in electrical theory and operation of ABB Drives and VFDs. Lead drive system commissioning projects.
Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
Advise management regarding customer satisfaction, product performance, and suggestions for improvements.
Learn and utilize ABB tools such as Drive Composer, Drive Windows, Control Builder, SAP, Concur, Outlook, and Amex Travel.
Comply with ABB and customer safety requirements. Complete all designated safety training on time.
Provide technical maintenance and support for automation process control systems at client sites.
Troubleshoot and repair electrical, mechanical, and electronic systems, including PLC ladder logic, programmable logic controllers (PLC), and VFDs.
Perform preventive and corrective maintenance on industrial equipment.
Conduct failure analysis and root cause analysis to identify and resolve issues.
Service and maintain hydraulic and pneumatic systems.
Ensure optimal performance of automation controls.
Collaborate with clients to understand their technical needs and provide effective solutions.
Maintain detailed service records and reports.
Skills:
Automation Process Control Technical Maintenance
Electrical, Mechanical, and Electronic Troubleshooting
PLC Ladder Logic and Programmable Logic Controllers (PLC)
Variable Frequency Drives (VFD)
Hydraulics and Pneumatics
Failure Analysis and Root Cause Analysis
Preventive and Corrective Maintenance
Industrial Maintenance
Automation Controls
Qualifications:
Associate's degree in a related field and 2+ years of related work/military experience, or a high school diploma/GED and 4+ years of related work/military experience.
Understanding of AC and DC drive systems.
Experience in field service engineering for AC and DC coordinated drive systems, using test equipment including oscilloscopes, data loggers, PDMA motor testing, and CMC measurements. Experience with ABB 800xA is a plus.
Ability to analyze and test system hardware and software performance for applicable OEM integrated machines.
Must have work authorization to work for ABB in the US.
Must be available 24/7 based on business necessity and willing to travel up to 80%.
If you meet these qualifications and are excited about this opportunity, we encourage you to apply and join our team at ABB.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Manufacturing and Engineering
Industries
Automation Machinery Manufacturing
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