The Field Service Representative is dedicated to monitoring our core inventory apartments at move-in and after move-out, ensuring the guest experience meets expectations.
Essential Job Duties and Responsibilities:
Organizational Strategy & Results
Complete move-in/move-out inspections/forms
Properly setting up housewares within any unit but mostly core inventory units
Taking proper inventory of unit prior to guests arrival
Ensuring applicable amount of keys, fobs, parking passes have been given to the guest at move-in and confirming all have been returned at move out.
Knowledgeable about property access points and documenting information for the guest to ensure their arrival and departure run smoothly.
Able to identify quick resolution for any concerns to be rectified before the guests arrival
Thorough communication with direct supervisor and staff for efficient results
Staging furniture and housewares as needed
Perform miscellaneous service requests as needed
Have constant supplies to ensure units are adequately prepped, as needed
Confirm all electronics work and function properly with remotes and cable/internet access
Maintain brand standards within all units
Minimum Qualifications (Knowledge, Skills, and Abilities) Education:
Associates degree from an accredited college or university is highly desired
2+ years in corporate housing, relocation, real estate, hospitality or related field with client management experience or business to business related experience
Able to lift 25 pounds
Detail oriented
Excellent time management skills
Exceptional customer service skills
Company Description
Founded in 2020 by Ryan Hoover, United Corporate Housing is a Limited Liability Company headquartered in Aldie, Virginia. United has quickly expanded to servicing clients in 44 States across North America, as well as international locations in Germany and Italy. As United continues to expand their Global footprint, United tirelessly strives to achieve their motto, “Live Where you Stay”, and create that home away from home experience for all their guests.
Our Mission:
Our mission at United Corporate Housing is to provide you with the highest level of service and convenience at a fair price. We are committed to developing a partnership with you that promises prompt, clear communication and clean, comfortable stays.
Our Vision:
United Corporate Housing is founded on the idea that corporate housing shouldn’t be complicated. We don’t try to mold you into a one-size-fits-all solution, but rather we partner with you to uncover your unique needs and tailor solutions to meet those needs. With over 25 years of corporate housing leadership experience, our team is perfectly poised to ensure your comfort and satisfaction.
Founded in 2020 by Ryan Hoover, United Corporate Housing is a Limited Liability Company headquartered in Aldie, Virginia. United has quickly expanded to servicing clients in 44 States across North America, as well as international locations in Germany and Italy. As United continues to expand their Global footprint, United tirelessly strives to achieve their motto, “Live Where you Stay”, and create that home away from home experience for all their guests. Our Mission: Our mission at United Corporate Housing is to provide you with the highest level of service and convenience at a fair price. We are committed to developing a partnership with you that promises prompt, clear communication and clean, comfortable stays. Our Vision: United Corporate Housing is founded on the idea that corporate housing shouldn’t be complicated. We don’t try to mold you into a one-size-fits-all solution, but rather we partner with you to uncover your unique needs and tailor solutions to meet those needs. With over 25 years of corporate housing leadership experience, our team is perfectly poised to ensure your comfort and satisfaction.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Hospitality
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