Imperial Imaging is currently seeking experienced Field Service Engineers to service medical imaging equipment in the Atlanta and surrounding areas. This position will be responsible for planned maintenance, troubleshooting, and corrective maintenance of medical imaging equipment onsite at customer facilities. This position is based out of our Atlanta branch office and could involve minimal overnight travel on occasion for service or educational/training events. Benefits includes health insurance as well as company provided vehicle, laptop, cell phone, tools.
Preferred Skills and Experience:
Associates degree in electronics
5+ years experience as a field service engineer in the medical imaging industry
Training on the following OEM’s is a plus:
Konica Minolta: DR/X-Ray
Del Medical: DR/X-Ray
Fuji: DR
Sedecal: X-Ray
Quantum: X-Ray
Carestream: DR/X-Ray
GE: X-Ray/OEC C-Arms/Flouro/CT/MRI
Siemens: X-Ray/Flouro/CT/MRI
Philips: X-Ray/Flouro/CT/MRI
Detail oriented and self-motivated individual that takes pride in quality work and customer service
Excellent communication skills with both internal team and customers
Proficient with Microsoft 365
Responsibilities include but not limited to:
Provide an industry leading level of customer service and support through customer events that include but not limited to: planned maintenance, technical support, troubleshooting and repairs on all types of x-ray equipment, digital imaging, c-arms, ultrasound and fluoroscopy.
Installation of imaging equipment which could include some project management with onsite visits and planning with customers and contractors to ensure necessary room specifications are met for a smooth installation process
Completion of all required state and federal paperwork associated with the installation of medical imaging equipment
Managing assigned tickets with efficiency
Managing expectations both internally and externally with clear communication
On-call rotation with peers for after hours, weekends, holidays
Completion of all administrative duties and managing tickets, time, expenses in CRM
Company Description
Imperial Imaging is a diagnostic imaging distributor and service company serving the Southeast US. We serve the medical community to help improve the effectiveness and efficiency of their radiology assets.
Imperial Imaging is a diagnostic imaging distributor and service company serving the Southeast US. We serve the medical community to help improve the effectiveness and efficiency of their radiology assets.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Medical Equipment Manufacturing
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