Field Service Engineer (f/m/o) – Heidelberg Instruments
Permanent Employee, Full-time - USA
Heidelberg Instruments is the leading manufacturer of direct write lithography solutions for micro- and nano-scale patterning and 3D printing. We are currently looking to fill several Field Service Engineer positions within in our North American service department.
This role offers continuous exposure to the latest developments in an exciting growing field, cutting edge technologies, and people who are passionate about the future of technology. You will be working side-by-side with our customers in several highly technical fields including laser optics, electronics, software and mechanical systems.
Job Responsibilities
Commissioning of precision laser lithography systems, which includes assembly, setup and final qualification of equipment at our customers sites
Field upgrades to existing installations
Maintenance, service, and in-depth diagnosis / troubleshooting of semiconductor/photomask lithography equipment at the customer’s site.
Online and on-site Customer Training and technical support.
Maintain and strengthen customer relationships
Your Profile / Qualifications
Degree or training in electronics or STEM related discipline or two years experience in a field engineer position in a related subject
Ideally previous knowledge of laser technology, electronics, optics, mechanics
Strong customer service skills with the ability to communicate professionally and concisely with both customers and colleagues.
Ability to troubleshoot and solve technical issues
Ability to travel to customer locations throughout North America (up to 35%).
Proficiency in English
US Citizenship or Permanent Resident Card (Green Card) is required
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Semiconductor Manufacturing
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