Field Service Engineer
Field Service Engineer
Prosum
Portland, Oregon Metropolitan Area
See who Prosum has hired for this role
Prosum provided pay range
This range is provided by Prosum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$90,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Field Service Engineer
Must Haves:
- Working experience with hand tools (oscilloscope, digital voltmeter, etc.)
- Comfortable interfacing with customers/clients in person
- 2+ years of professional engineering experience. Hands on engineering experience.
- Electrical or Mechanical Engineering Degree
- Knowledge of semiconductors (professional experience is ideal but any school projects, internships, courses are acceptable)
- 2-5 years of experience
- US Citizens or Green Card Holders only
Perks:
- 35 hour work weeks (anything over is over-time)
- 3 weeks Paid Vacation
- 401k Match
- Commuting Allowance
- Tuition/ Self-Improvement monthly reimbursement
- 100% employer paid medical, dental, and vision coverage (no out of pocket costs for employees)
Nice to Have:
- Knowledge of photomask, MASK INSPECTION, inspection, metrology (EUV/DUV)
Job Description:
- This junior-level Engineer position is responsible for providing field service engineering activities to Company customers independently
- This position troubleshoots more complicated products and problems.
- Essential Job Functions Field Service Engineering
- Receives service calls from customer.
- Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service
- Provides liaison between customer and applications programmer for customer requests involving change in applications.
- Researches market needs and customer applications of Company products.
- Submits application report to management in a timely manner.
- Supports sales activities and establishes and maintains good relationship with customers.
- Participates in sales meetings as required.
- Provides training to other Company field service engineers as needed.
- Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Semiconductor Manufacturing
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