The Field Operations Manager is responsible for aligning to the financial strategy of the business, building a team to
accomplish the financial mission, as well as leading and overseeing the processes to execute the business. The FOM
owns the responsibility of overseeing and directing the work of all Field Operations personnel, monitoring their work,
and taking corrective action when necessary. The FOM is also responsible for the day-to-day activities of the
installation personnel.
Responsibilities
Recruiting and interviewing
Ensuring that CBI is providing the highest quality of service
Managing / Ensuring subcontractors performance on day-to-day projects
Validating Subcontractors
Ensuring that all subcontractors are certified and have completed necessary documentation before starting a project
Ensuring / assigning proper staffing with Subcontractor labor
Making sure the subcontractors are trained in the different product lines
Participate in Vendor Management Quarterly reviews
Participate / Lead product training course
Ensuring all RFP projects have been submitted to subcontractors for pricing in a timely manner
Maintain RFP tracker
Ensuring the most cost-effective pricing for the use of subcontractors on projects
Effectively complete and submit Subcontractor POs
Ensure subcontractor has PO before project start
Issuing surveys on a timely manner
Review Backlog regularly to determine staffing needs
Proficiency with the iPad and the BIM360 program
Master at creating BIM360 Projects with proper folder structure and information
Ensure delivery tickets and necessary project information is uploaded accurately in BIM360
Ensuring that BIM360 projects are reviewed before and after the project
Ensuring that BIM360 projects are closed in timely manner
Liaison between DPMs, WPC, and FO team
Ensuring that all installation personnel are trained on new product developments
Participate in Client presentations and RFP review
Review and approve installation pricing for projects and subcontractors
Perform daily site visits to ensure associates performance
Manage and Approve time sheets
Maintain installation master schedule
Effectively communicate with co-workers, subcontractors and management
Establish and maintain positive and working relationship between FO and DPMs/WPC Qualities of a High Performing Team Member:
Strong work ethic
Accountability
Approachable
Committed
Courageous
Driven
Dedication
Integrity
Learner
Loyal
Passionate
Servant Leadership
Team Player
Trustworthy
The above statements are intended to describe the general nature and level of work being performed by Associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such as policy and procedure updates for additional details and job requirements.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Furniture and Home Furnishings Manufacturing
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