Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is no longer feminized; where race is not divorced from gender; where career and financial opportunities are not gentrified; and where women who experience poverty not only hold a seat at the table but hold the mic and curate the agenda.
Jeremiah Program offers one of the nation’s most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility.
Founded in 1993, this year JP is supporting over 2,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester.
Postion Summary
The Family Programming Coach role reports to the Family Services Director and is responsible for providing transformative coaching to JP participants seeking to secure foundational basic needs, complete higher education, and ensure their children flourish in education and beyond. The Family Programming Coach walks alongside moms authoring their own stories, offering thought partnership, resources, support, and development. They deliver individual and group programming to ensure moms have access to a continuum of skills and supports as they work to disrupt the cycle of generational poverty andprovide key administrative and planning capacity for family-facing work that sits at intersection of our programming and external partnerships. Key streams of work may include, referral partner and family outreach/lead tracking, communication and cultivation, and volunteer engagement and management.
Primary Responsibilities
Coaching
Recognize the deep humanity of the JP mom and enable the conditions for safe, judgement free reflection that is rooted in an understanding of the systemic barriers that affect single moms experiencing poverty, including but not limited to race, gender, and class barriers
Co-develop individual goal plans for participants to provoke self-discovery and personal growth; engage in goal setting and meaningful action
Coach participants by encouraging agency, promoting alignment between their personal values and actions, and generating innovative solutions using empowerment techniques
Through coaching, act as accountability partner to participants as they strive towards their self-determined individual goals and navigate the systems to achieve economic mobility, including but not limited to college completion and career ambitions
Provide support, crisis intervention, guidance, and resource referrals to address a variety of barriers to the student-parent journey, including housing, legal services, immigration, finances, food security and more
Reinforce program concepts and tools learned in JP programming
Program Facilitation and Delivery
Work closely with the Family Services Director to deliver high-quality programming that is responsive and meaningful in supporting moms in their journeys
Collaborate with Participant Council Leaders, partnering with participants to take active roles in programming and the community
Understand and apply program policies, protocols, and processes, tracking participant progress and outcomes and providing redirection and follow-up where applicable
Provide parent programming occasionally held on evenings or weekends
Support community partnerships and events
Assist in planning Graduation and other participant events
Contribute to and learn from multiple professional communities at the local site and across JP, collaborating across the organization to learn, plan and improve
Program Operations
Maintain efficient, confidential, and organized records in the organizational database to ensure accurate recordkeeping
Oversee and execute the data collection strategy that allows JP to make data-informed decisions about ongoing efforts to support moms deeply
Referral partner and new family cultivation management
Create, manage, and maintain outreach and referral partner database in support of strong, aligned partnerships and JP’s role in the service ecosystem
Create, manage, and maintain ongoing database of prospective families and ensure they are consistently engaged before they apply to JP, resulting in a steady pipeline and/or wait list for multiple E&L cycles
Coordinate and support the planning of key outreach activities (info sessions, partner open houses, etc...)
Curate the incoming family E&L experience, including confirming course sign up, journal pick up, welcome baskets, etc. to support persistence
Volunteer Engagement and Management
Manage high-impact family-facing volunteer initiatives such as Career Volunteer Mentor Program
Partner with campus Operations Manager and program leaders to fulfill specific parent and student needs, including but not limited to school supplies, holiday gifts and graduation experience
Other Program Partnership Supports As Required
Develop, cultivate, and manage both emerging and established community partners (e.g., colleges, local businesses, corporations, nonprofits, neighborhood organizations, etc.), as identified with local and CST leadership
Manage the implementation and tracking of key cross-generational programming or offerings such as summer camp enrollment, academic tutoring, reading or SEL partnerships
Liaise between CDC and Family Services directors to ensure that coordination on key activities such as family goal setting and parent conferences is effective and consistent
Coordinate and track out-of-school supports
Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice
Requirements
BA/BS (Master’s degree preferred) in education, human services, social work, or related field required
3+ years of related professional experience, ideally in education or non-profits
At least two years of coaching experience, preferably with coursework or training in life, family, or executive coaching
Results oriented approach to work; can be trusted to complete work timely and with quality outputs
Proven experience as a well-organized self-starter, able to prioritize multiple needs and expectations independently and successfully
Able to remain flexible and agile in a constantly changing environment
Ability to prioritize and manage concurrent workstreams
Strong judgment on how to ensure stakeholders are appropriately informed of progress, potential obstacles and outcomes
Strong ability to interact effectively with diverse groups, and be at ease building successful collaborations with program participants, staff, and stakeholders
Understanding of impact of structural inequities that lead to generational poverty
Demonstrate strong project management and problem-solving skills in pursuit of outcomes for families
Thorough knowledge of training, education, and resources available in the community
Proficiency in computer skills, i.e., Microsoft Office, SharePoint, and ability to learn Apricot database.Salesforce experience is a welcome plus
SALARY & BENEFITS:
Salaries for people entering this role typically fall between $54,000 and $61,000 and are commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package.
Summary
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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