Family Advocate (The Woodlands)

Job Description

We are searching for a Family Advocate -- someone who works well in a fast-paced setting. In this position, you will advocate for the needs of patients and families while within the TCH system by facilitating open communication between families and staff, addressing issues, and concerns.

Think you’ve got what it takes?

Responsibilities

• Communicate with patients and families to proactively identify issues
• Promote customer satisfaction in assigned service area
• Handle patient satisfaction issues and concern
• Assume on-call duties after hours
• Work with other Hospital departments and community resources
• Document daily work and provide appropriate reports
• Enhance professional growth and development
  
  
  

Requirements

• HS Diploma or GED required, Bachelor’s degree preferred
• 1 year experience in a health care clinical setting required
• Training and experience in patient relations, public speaking, and cultural diversity awareness preferred
  
  
  

About Us

Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents. Hospital facilities include 24 emergency center rooms, outpatient exam rooms, radiology rooms, operating rooms and acute care beds, as well as a pediatric intensive care unit (PICU).

To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.