Join one of the nation's rapidly expanding leaders in
Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER an exceptional culture and positive work environment, competitive earnings, comprehensive benefits, personal recognition, individual development opportunities, and a clear path for career advancement!
Job Purpose
We're seeking multiple Facility Coordinators to help address and resolve facility-related maintenance issues by coordinating between clients and service vendors.
Responsibilities
Respond promptly to client maintenance requests through PVC Connect software via email and phone.
Create work orders, solicit bids/proposals, and assign service agreements to subcontractors and vendors.
Use PVC Connect to identify, select, and schedule service providers; source new vendors when needed.
Communicate work order details, review service quotes, and obtain approval for cost estimates; negotiate service rates.
Maintain continuous communication with vendors, document project progress in PVC Connect and Customer Portal, and follow up to ensure customer satisfaction.
Track the status of each work order, expedite and resolve outstanding services, and ensure timely and quality service delivery.
Requirements
Strong multitasking abilities, including handling phone calls, typing, and computer work simultaneously.
Minimum one year of experience resolving client issues in commercial facilities/property management, a fast-paced service business, or a customer call center.
Successful track record in telephone-based customer service roles.
Proficient computer skills, including CRM software use, data entry, documentation, scheduling, and reporting.
Basic knowledge of construction and general trades is a plus.
Do YOU have these qualities? Apply now to explore a fulfilling career with Pleasant Valley Corporation!
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Construction
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