Executive Director

Title: Executive Director

Reports to: Board of Directors

Program/Department: HAH Executive Office

• This is an interim position to provide support while we conduct a search for a permanent candidate.***
  
  

Heartland Alliance Health’s (HAH) mission is to transform healthcare for the most vulnerable – particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses – improving health for all and the well-being of our community

The Executive Director leads the premier healthcare organization for the unhoused in the Chicagoland area and builds on this foundation to expand the delivery of healthcare services to the most underserved people in the City. Reporting to the HAH Board of Directors the Executive Director oversees, guides, and directs Heartland Alliance Health with a laser focus on strategic planning and prioritization, strategic plan execution, operational and programmatic excellence, and talent management and development. The role provides thought leadership while leveraging industry knowledge and best practices to promote the mission and vision of the Heartland Alliance Health organization. This critical role supports culture development and management efforts. In partnership with the Board of Directors, guide HAH through a process that ensures uninterrupted services to participants.

Essential Functions: Duties/Responsibilities:

Strategic Planning/Prioritization& Plan Execution

• In collaboration with the HAH BOD, establishes the mission and vision of HAH, prepares long- and short-range strategic plans, monitors the quality of participant programs, monitors risk and compliance, and prepares and monitors annual operating and capital budgets.
• Develops, plans, provides, manages, monitors, and evaluates a complex multi-unit professional services company that meets participant, community, and organizational needs.
• Monitors federal, state, and local policy developments and creates and implements advocacy strategies. Develops policy recommendations and executes related communications strategies.
• Remains current on development in services areas through independent study and attendance at seminars, conferences, conventions, etc.
  
  

Operational& Programmatic Execution/Excellence

• Ensures quality and compliance systems and processes meet organizational goals and requirements set forth by funders, accreditation standards, and regulatory bodies.
• Adheres to professional standards as outlined by governmental bodies, appropriate professional associations, and private funding sources. Assists in the development of plans/policies related to professional standards. Develops and implements company guidelines for professional standards. Provides periodic evaluative reviews and/or in- house and external staff training to ensure that staff understand and continue to adhere to such standards.
• Attends meetings of the HAH Board of Directors to interpret programs and policies as requested.
• Provides routine evaluative and monitoring reports, corrective action recommendations, and quality improvement programs to the BOD.
• Ensures the negotiation and management of managed care contracts and contracts with governmental units and other private agencies. Ensures grant funding proposals and fundraising efforts successfully fulfill organizational funding requirements.
• Oversees the development of program services budgets, approves expenditures according to Organization policy, and monitors the overall company financial performance and budget.
• Represents program operations internally and externally, directly or through delegation. Initiates and maintains interagency agreements; establishes frequent relations with high-level administrative and professional personnel in the health service field, public and private. Interprets organizational services to the community through direct involvement with public and private groups. Makes presentations at conferences and educational meetings, and leads professional seminars or meetings.
• Acts with, and at times for, the BOD in making policy or operating decisions on programmatic organization-wide concerns.
  
  

Institutional Advancement/External Relations

• In collaboration with the Board of Directors, Ensure establishment and execution of a development program that assures sustainability. Assume a leadership role in donor relations and cultivation, personally securing contributions, as well as leading broader solicitation initiatives. Serve as a key spokesperson and represent HAH at appropriate conferences, roundtables, etc.
  
  

Talent Management& Development

• Implements the organization’s personnel policies to encourage professional growth to meet program operation goals.
• In conjunction with Human Resources, oversees leadership-level talent acquisition, talent management, compensation management and evaluation as well as supports staff in conjunction with Directors.
• Supervises assigned staff ensuring clarity on work prioritization and impact of work on HAH’s short and long-term objectives.
• Other duties as assigned and/or required.
  
  

SupervisoryResponsibilities(ifapplicable)

• Director of HC Compliance & Risk Management, . Director of H.C Ops, Interim Chief Operations Officer ---__, Director of Decision Support & Analysis, Sr. Director of Comm. Dev. & Grants, Sr. Director of Quality & Practice . Improverment ., Sr. Director of Revenue Cycle & Info., Sr. Director of Health Services, Sr. Director Behavioral Health OPS, , Director of Innov. & Spec. Bus., Executive Asst.
  
  

Education And Experience

• At minimum, a Bachelor’s degree, and a Master’s degree or equivalent experience in public health, healthcare administration, nurse administration, social work, business, or related human services or related discipline required.
• Minimum (15) fifteen years’ experience focused on strategic planning, program planning and development, health service administration and fiscal management, policy development and implementation and staff supervision, required.
• Exposure to and knowledge of federal funding and government contracts strongly preferred. Experience working in non-profit health sector preferred.
  
  

Certifications/Licenses

• N/A
  
  

Required Leadership Competencies

• Strategic Agility – Set a vision and create strategies in the midst of a complex, uncertain, and changing environment. Think big picture to make long-term decisions. Think innovatively to improve processes and services. Inspire innovative thinking and help the organization adapt to change and face adversity. Efficiently synthesize data and input. Focus on selecting effective and strategic outcomes given limited resources and the ability to offer alternative and viable options.
• Managerial Courage – Challenge group-think and create an environment that welcomes diverse perspectives. Identify, diffuse, and rectify unethical, unsafe, racist, or uncomfortable situations. Engage in courageous communication and critical thinking to balance differing views across teams and the organization. Manage challenging situations and conflicts in a professional manner even if it requires an unpopular stance. Establish and hold boundaries diplomatically and demonstrate emotional intelligence.
• Fiscal Management - Responsible for all financial activity, ensure reporting accuracy, oversee the annual audit, federal and state tax returns, coordinate with finance team to ensure financial prudence and fidelity of operations. Lead the implementation and management of the operating plans and budgets adopted by the Board. Make recommendations to the Board regarding budget forecasting, program financial performance and any necessary adjustments to the budget.
• Talent Development – Build capacity of future leaders and empower teams. Leverage unique backgrounds, experiences and strengths to develop a cohesive team and create an inclusive environment. Manage employees with understanding and empathy; display emotional intelligence. Support employees’ well-being by understanding and working to address work stress and vicarious trauma. Provide timely feedback that is authentic, direct and actionable.
• Teamwork & Collaboration – Engage diverse perspectives in order to establish a common ground and work toward solutions. Be responsive and encouraging of others’ involvement and insights. Solicit and consider the thoughts, ideas, and diverse perspectives of others even when unconventional or untested. Address conflict and leverage differences to create mutually beneficial solutions. Understand team dynamics; recognize the importance of building the right team. Demonstrate commitment to the team - focus on group accountability.
• Communication – Deliver honest, clear, persuasive and timely information. Collect (i.e., actively listen) and synthesize information. Communicate in an inclusive and respectful way. Communicate appropriately and effectively in written and verbal form to various stakeholders (e.g., participants, staff, partners, funders).
  
  

Knowledge/Skills/Abilities (K/S/A)

• Demonstrated track record of working with organizations that serve marginalized communities and the ability to demonstrate keeping the needs of these communities at the core of all work being performed.
• Demonstrated ability in budgeting and resource planning; knowledge of non-profit finance and fundamental accounting principles (GAAP).
• Ability to synthesize complex issues and articulate clearly to diverse audiences.
• Ability to negotiate and build consensus respectfully with diverse stakeholders.
• Unwavering commitment to quality programs and excellence in organizational effectiveness.
• Ability to consistently identify opportunities for improvement and make recommendations based on observations.
• Strong demonstrated research acumen.
• Innate ability to multi-task and strong organization competence.
• Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
• A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
• Demonstrated ability to influence, lead and manage projects in a heavily matrixed environment
• Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
• Strategic thought partnership and consultancy skills.
• Proficient and functional knowledge of MS Office (Word, Excel, Outlook, Powerpoint).
  
  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• While performing the duties of this job, the employee is frequently required to sit; use hands to handle or key; and lift or assemble objects.
• The employee may occasionally lift and/or move up to 25 pounds.
  
  

Work Arrangement: This role is eligible for a “hybrid” or “remote” work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Moderate exposure to outdoor elements at all times of year when traveling to and from work sites via public transportation.
  
  

Equal Opportunity Employer Statement

Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.