Executive Account Manager

Position: National Account Manager or Executive Account Manager

On-site or Remote: On-site or remote. If remote, must be 500 miles within Dallas.

Office Location: Bartonville, TX

Modes: FTL, LTL, Consolidated, Expedited, Drayage, Tailored

Employees: 12

Job Responsibilities

• Build and maintain strong relationships with a portfolio of clients, gaining a deep understanding of their logistics needs.
• Achieve sales targets and revenue growth objectives, while prioritizing profitability and customer satisfaction.
• Proactively identify opportunities to upsell and cross-sell services to clients, and actively seek out new business opportunities to drive growth.
• Ensure accurate and timely preparation of proposals, bids, and contracts, and maintain a high-level of attention to detail.
• Collaborate with internal teams, including operations and customer service, to ensure seamless delivery of services to clients that exceeds their expectations.
• Stay up to date with industry trends, market developments, and competitive activity to maintain a competitive edge and identify opportunities for improvement.
• Provide exceptional customer service and resolve any issues or concerns promptly to ensure client satisfaction.
• Maintain a positive and competitive attitude and continuously develop your skills and knowledge.

Qualifications

• Bachelor's degree in business administration, marketing, logistics, or related field preferred, but not required.
• Proven track record of achieving sales targets and growing revenue in a B2B environment.
• Strong interpersonal, communication, and negotiation skills with a high emotional intelligence and ability to build relationships with clients.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Positive attitude, high level of energy, and a passion for sales and customer service.
• Knowledge of logistics and supply chain management is an advantage but not essential.
• Self-motivated and able to work both independently and collaboratively as part of a team.
• Proficient in Microsoft Office and CRM software, with a willingness to learn new tools and technologies.

Benefits

• Access to cutting-edge technology solutions to enhance the sales and customer experience, enabling you to build stronger relationships, provide better value to customers and work more efficiently.
• Competitive base salary, plus uncapped, multi-tiered commission structure that rewards growth and success.
• Matching 401(k) plan to help you plan for a secure financial future.
• Paid time off (PTO) policy, including 13 days PTO plus 2 floating holidays in your first year, with the ability to roll-over up to 50% of your unused PTO.
• Professional development opportunities to help you grow your skills and advance your career within the company.
• A collaborative and dynamic work environment where your ideas and contributions are valued and appreciated.