Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.
We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.
The Opportunity
We are seeking an Events Coordinator, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville!
This individual shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Events Coordinator will be a member of a dynamic team at. This position reports to the Director of Events. U.S. Work Authorization is required for this position.
Responsibilities Include (but Are Not Limited To)
Receive and respond to incoming telephone calls with professionalism and warmth, and assist with overflow calls for the Sales, Events and Catering team.
Prepare accurate written correspondence including emails, contracts, reports, banquet event orders, schedule of events, and printed event menus using MS Outlook, MS Word, Canva, Golden Sales & Catering, Microsoft Power BI, and others.
Maintain Golden Sales & Catering accounts, including creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders.
Facilitate all aspects of internal meetings and events under the guidance of the Director of Events
Complete distribution of Catering correspondence to the Hotel operating departments as required. Examples: provide Guest Welcome Cards, Group Resumes and Banquet Events Orders.
Maintain the various Catering file systems, including Account Files, Program Evaluation Database, online updates for Banquet Event Orders and Group Resumes.
Assist Service Managers with accounting files including, but not limited to, cost estimates and attrition grids.
Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, and office label makers as needed.
In the absence of Events or Conference Services Management, assist clients and seek out solutions to requests in a friendly, caring, helpful and timely manner.
Perform assistance with tasks in the absence of the Group Sales Coordinator and Group Reservations Coordinator.
Participate in scheduled departmental and administrative meetings as requested.
Periodically assist with front of house operations including greeting and directing guests, operating hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.
Preferred Qualifications And Skills
Fluent in English and possesses professional communication both written and verbal
Ability to meet deadlines in a fast-paced environment, works well multitasking, and is a team player
Energetic, self-motivated and flexible to adjust
Extreme attention to detail, organizational skills, and thinks strategically and self sufficiently
Knowledge of Hotel and F&B front and back of house operations
College education preferred or similar work experience
Comprehensive computer skills, knowledge of Microsoft Office programs preferred
Previous secretarial, administrative, hotel, events or related experience required
About Four Seasons Hotel & Private Residences Nashville
A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.
Service Culture
Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
What To Expect
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complementary Uniforms and uniform care
Complimentary Employee Meals
Comprehensive learning and development programs to help you master your craft.
And so much more!
Visa Requirements
Authorization to work in the United States is required for this role.
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Customer Service
Industries
Travel Arrangements and Hospitality
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