As an Event Services Manager, you will have the opportunity to create memorable experiences for our guests at Estancia La Jolla Hotel & Spa. This is a highly visible role that acts as the liaison between clients and the hotel to provide detailed execution and supervision of assigned groups, corporate/social events, and guestroom blocks. This role will provide exceptional service for maximum re-booking achievement and upsell for profitability with unforgettable experiences. The Event Services Manager provides detailed event orders, group resumes, and diagrams for clients, assists with onsite event coordination, as well as oversees final group billing arrangements. This role will distribute event reporting for successful event operations, to include but not limited to daily events, group resume distribution, and banquet event order distribution across hotel departments. This position reports to the Director of Catering and Conference Services.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving to service successful events. The role of Event Services Manager requires skills such as organization, effiicent time management, attention to detail, a positive attitude, flexibility, and a genuine desire to take care of others.
OUR CULTURE:
Estancia La Jolla Hotel & Spa is part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and most memorable experiences, we look for team members who share our core values of Passion, Integrity, and Respect. Unique Hotels attract Unique People. If you are all about being your best self, doing the right thing, bringing your natural smile, and having fun, then we hope to hear from you soon!
The OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
Refined verbal and written communication skills
1+ year experience in Catering/Conference Services with social/corporate groups (Delphi experience required)
Strong time management skills and proven demonstration of conflict resolution, with grace under pressure
Experience in taking care of guests in a fast-paced environment
Flexible schedule availability to include early mornings, late nights, and weekends as needed by group business levels
Performs other duties, as assigned, to meet business needs
Ability to work effectively as part of a team.
Experience within a hotel/resort environment.
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description
$66,560.00
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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