NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.
Our Properties
NeueHouse currently operates across four different, but equally iconic properties in New York City and Los Angeles:
Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community
The Role
Key to the success of our growing F&B program, our Event Servers create innovative and outstanding service and drink experiences for our members and guests at both NeueHouse Hollywood + Bradbury. Reporting to the Event Captain, Event Servers are ambassadors for both Neuehouse Hollywood + Bradbury, exercising strong knowledge and specialization in coffee, tea, table, and cocktail service.
Our Event Servers represent NeueHouse by providing hospitality, warmth, and grace in every interaction with our Members and their guests, as well as the general public. Attentive, present but never intrusive, energizing, and available, Event Servers find new opportunities to enhance our F&B experience and promote the brand in an authentic fashion. NeueHouse team is lean and operates with a mindset of "no task is too small." The Event Server must expect to manage through ambiguity and will need to be ready to support all departments in meeting the needs of the house.
Requirements
Solution-oriented and taking pride in the details, the Event Server builds, delivers, and stewards the moments that define NeueHouse for Members, Guests, and team. The role requires someone who is ready to:
Consistently provide thoughtful and personal service with the goal to develop a rapport with members and guests
Ensure the Café counter and floor are set and ready for service
Maintain the cleanliness and always restock equipment of the Café counter and floor
Pack down the Café counter and floor at the end of service
Maintain thorough working knowledge of menus and be able to articulate to guests in an engaged and thoughtful manner
Proficient use of POS for ordering and billing purposes
Execution of the order of service in a timely and accurate manner with the goal of creating memorable service - we want Members and Guests to remember that cup of coffee!
Execute the entire cycle of service thoroughly and efficiently: from greeting to order taking to preparation to assembling to processing payment
Prepare all food and beverages to the standards of NeueHouse
Thorough working knowledge of all beverages: coffee/tea/non-alcoholic/wines/beers/spirits
Communicating with prep kitchen to ensure areas are always fully stocked with food and beverage items, alerting the kitchen when running low on a particular item
Maintain cleanliness of areas, including all surfaces and equipment
Follow health, safety, and sanitation guidelines
Follow instructions, respond to management directions, and complete tasks on time
Develop and coordinate the organization of various areas of The Café and other F&B outlets on property
Competency in conversing with members, guests, and potential members regarding NeueHouse and our various exhibitions, programs, pricing structure, and amenities
A charismatic and articulate ambassador of our brands
Prior Event Server experience a plus
Proficient in brewing methods and espresso machines, etc
Must be able to lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 100 pounds
Amazing coffee knowledge and skill
Attendance, Punctuality - consistently at work and on time, ensures work responsibilities are covered when absent.
Dependability - Follows instructions, responds to management directions, and completes tasks on time
Impeccable Customer service - responds promptly to member needs, solicits feedback to improve service, and responds to all member requests (not just F & B related).
Flourish while working against deadlines while having the ability to be self-motivated, pro-active, and to find creative solutions to challenging problems
Incredible teamwork with the ability to balance team and individual responsibilities
Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both members and colleagues
NeueHouse values diverse educational and training backgrounds in consideration of the role
Diversity & Representation: NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
The anticipated hourly rate for this position is $25 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may be available.
Benefits
Salary Range: $25 an hour
Retirement Plan (401k, IRA)
Training & Development
Free Food & Snack
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Primary and Secondary Education and Non-profit Organizations
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