The Event Coordinator provides support to enable the seamless operation of our groups and meetings, ensuring overall client satisfaction and repeat business.
Essentials Duties and Responsibilities:
Completes administrative tasks supporting group sales efforts as assigned by the Event Manager including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, taking deposits and final payments, and touring the facility with potential clients
Assists Event Manager in completing the 30-60-90 catering forecast weekly to be reviewed with Director of Food and Beverage and VP of Revenue
Completes Banquet Event Orders (BEO) for clients and operational departments to communicate specific needs, contracted/agreed upon details and pricing for the event, meeting, or program
Attend weekly BEO meetings with relevant departments to discuss events and ensure that operational details and financial are clear to all groups
Provide detailed information on groups’ specific needs from arrival through departure
Acts as a liaison between the Park and groups, ensuring meeting space is appropriately set up and handles any special client requests and activities on or off-site
Communicates last minute changes of group functions to Park staff and ensures complete follow through
Will act as Park on-site liaison during functions as needed
Regularly review and evaluate the degree of customer acceptance of the individual banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
Stays in touch with competitive market of similar venues and pricing locations within our market
Ensures all operations conform to regulations of the Alcoholic Beverage & Tobacco Commission
Supports all other on-premise Food and Beverage operations as needed
Qualifications:
Education
Bachelor’s Degree preferred or at least three years’ experience in Hospitality, Business or related field
Experience
Preferred - 3 years experience in Food & Beverage, organizing a team for optimal customer service
Previous Sales experience
Demonstrated Knowledge and Skills
Proficient Microsoft Office software and Google G-Suite
Professional communication skills, both verbal and written
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Inspires others to achieve excellence
Attention to detail and ability to exceed quality standards
Multi-tasking ability
Ability to work flexible hours when needed, including nights, weekends, and holidays
Requirements:
Pass a background check and mandatory drug test
Must possess a valid driver’s license and be insurable through the park’s insurance carrier
Ability to manage by walking around in a 168-acre park
Must have good people skills and be comfortable dealing with the public
Must be willing and able to work varied and long shifts including holidays, weekends, and events
Physical Demands:
The physical demands representative of those that must be met by an employee to successfully perform the essential functions of this job include but are not limited to regularly required to sit, stand, walk, see, hear, talk, drive and dine with others. Employee must possess conversational hearing, with or without aid, as well as adequate vision and ability to verbally communicate effectively. Additionally, employee must possess dexterity to operate standard office equipment, drive a golf cart and ability to occasionally lift 40 pounds or more. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Non-profit Organizations
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