Entry-Level Tech Support Specialist - Remote | WFH

Are you passionate about technology and eager to dive into the exciting world of IT support? We're looking for a motivated individual to join our growing team as an Entry-Level Tech Support Specialist.

In This Role, You'll Be

Our go-to person for setting up new workstations, ensuring everything from computers to network connections runs smoothly.

A troubleshooting whiz, diagnosing and resolving basic hardware and software issues for our clients.

A tech support rockstar, providing friendly and effective assistance to end-users via phone, email, and even in-person!

A key part of keeping our IT infrastructure running like clockwork, assisting with maintenance and upgrades.

A documentation pro, keeping track of issues to ensure swift resolution.

Bonus Points If You Have

An associate degree (or higher) in IT, Computer Science, or a similar field.

A knack for understanding computer hardware and software.

Problem-solving and communication skills that put Sherlock Holmes to shame.

A CompTIA A+ certification (but it's not mandatory!).

The ability to thrive in both independent and collaborative environments.

This role involves occasional overnight travel to client locations.

Ready to grow your tech skills and make a real impact?

Here's What You'll Get In Return

Competitive hourly pay of $18 - $21.

A supportive and collaborative work environment (we were recently voted BEST PLACES TO WORK!).

A chance to learn and grow alongside experienced professionals.

Valuable benefits package, including health insurance, paid time off, and more!

Ready to take the next step? Apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Contractor