Entry Level Customer Service Assistant

Description Synchro Speak is a professional communication consulting firm dedicated to enhancing organizational effectiveness through advanced communication strategies. Synchro Speak specializes in speech coaching, executive communication training, and corporate communication solutions.

Job Summary

The Entry Level Customer Service Assistant will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for individuals looking to start their career in customer service.

Salary range: $18.00 - $28.00 per hour Key Responsibilities Answer and direct customer inquiries via phone, email, and chat. Assist in processing orders and returns. Maintain accurate records of customer interactions. Provide support to senior customer service representatives. Help resolve customer issues and escalate when necessary. Skills, Knowledge and Expertise High school diploma or equivalent. Strong communication and interpersonal skills. Basic computer proficiency. Ability to work in a fast-paced environment. Customer-focused attitude. Benefits Health, dental, and vision insurance. Paid time off (vacation, sick leave, and holidays). 401(k) retirement plan with company match. Professional development opportunities. Welcome to Fresh Form Draft – where imagination meets innovation in the world of architecture. Our firm is a dynamic and creative force that is dedicated to transforming spaces into living works of art. With a passion for design excellence and a commitment to pushing the boundaries of architectural possibilities, we pride ourselves on crafting environments that inspire, elevate, and resonate with both aesthetics and functionality. Founded with a vision to redefine the architectural landscape, Fresh Form Draft brings together a team of diverse talents, each contributing their unique expertise to every project we undertake. Our collaborative approach ensures that every client’s aspirations are not only met but exceeded. From conceptualization to realization, we work hand in hand with our clients to bring their dreams to life, weaving their stories and desires into the very fabric of our designs.