Engineering Manager, Identity & Onboarding

About One

One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.

There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!

The role

As an Engineering Manager for the Identity and Onboarding team, your role is pivotal in optimizing our onboarding funnel to ensure maximum approval rates with minimal drop-off, directly contributing to One’s overarching vision of seamless user experiences. Your team’s efforts in scaling existing channels, adding new ones, and refining our authentication platform are crucial for enhancing customer satisfaction, reducing operational costs, and maintaining high levels of account security, aligning directly with One’s mission and goals.

This Role Will

• Manage full-stack delivery team
• Motivate, engage, coach and provide leadership to a team of highly-skilled and remotely distributed software engineers
• Partner with technical and business leaders to plan, prioritize and execute our product roadmap
• Drive the adoption of key engineering best practices to improve the quality and reliability of the team's deliverables
  
  

You bring

• Mid Career (5-10 Years) with at least 2 years leading or directly managing engineers.
• An act-like-an-owner mentality. We have a bias toward taking action.
• Deep understanding of distributed system design patterns and hands-on experience developing internet applications.
• Experience managing applications in a production environment that supports high availability, resilience, and low latency at scale; exposure to managing production outages and remediations.
• Strong verbal and written communication skills.
• The ability to decipher “wants” versus “needs” and negotiate prioritization accordingly.
  
  

Tools we use

We use the fp-ts library for functional programming with Node/TypeScript running on top of Kubernetes and AWS. We believe great engineers can learn any stack, so you do not need experience with these specific tools, but you’ll ramp up more quickly if you are familiar with functional programming concepts.

Pay Transparency

The estimated annual base salary for this position ranges from $175,000 to $215,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on May 31, 2024.

Please see the independent bias audit report covering our use of Covey here.

Leveling Philosophy

In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.

Inclusion & Belonging

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.